Booking.com reviews

4.1

80% would recommend to a friend

(806 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

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806 reviews

Reviews about "Management"

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1.0
Jan 2, 2013
Recommend
CEO approval
Business Outlook

Pros

- Nice offices - mostly friendly people - nice location in the middle of Amsterdam

Cons

- Bad pay, poor bonuses - Most of the people working there are young and have no experience working anywhere else. They are therefore still immature in how they handle things and place great value on moving up the career ladder. Much more politics than you would expect. - Unclear requirements from management, refuse to clarify no matter how often you ask, then blame you for doing something that wasn't in the requirements. - Really disorganized. They call it "constant change", but really it's a bunch of chickens running around with their head cut off, not knowing what to do next. The company is growing faster than the structures that are in place, and it is causing big internal problems.

4.0
Dec 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy going work atmosphere, CEO is approachable, work is easy enough (we're not splitting the atom here..), lots of travel and training opportunities, I personally love my office, boss and colleagues ('cept one or two..) :)

Cons

Pay is below what other OTAs would give, some people that reallllly shouldn't be promoted are promoted (it's all about politics!), limited experience amongst personnel

3.0
Nov 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Great company at first when it started in the US. The firm believed in customer services and establishing a relationship with clients. However, things changed fast. Booking.com offers good opportunities to self-starters that want to grow in the hospitality industry and make good connections. I made lifelong friends at this job.

Cons

Low salary and poor bonus for Account Managers plus the company brought in many European managers who belived in micro management. They wanted to change the office culture. Here is a wake up call - business is done differently in the US. Please allow your team to succeed on their own. As I mentioned above another issue is their customer service. It went down the drain. Top Management is not experienced or professional.

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