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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (1,081 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      1K reviews

      Reviews about "Compensation"

      Return to all reviews
      1.0
      Jun 8, 2018

      Horrible management

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher salary than any other customer service in town, free food, free parties one Friday per month

      Cons

      Arrogant management, acting to be cool but don't caring at all about employees. Overstressing with targets that are never good, even if achieved or exceded, there's always a "you need to improve in something". Meritocracy doesn't exist in Booking.com Barcelona office. Only the ones connected to management grow. This makes the most efficient and positive agents become frustrated. And that's the feeling in the office. People that stay, don't leave the job because of the good salary, but very frustrated by incompetent management.

      4.0
      May 23, 2018

      CS Executive

      Cs executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      high enough salary and nice working circumstances for part-timers

      Cons

      Easy to lose a job if you are a foreigner even though you work hard

      4.0
      May 15, 2018

      Great place to work

      Coordinator hotels department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, lots of benefits and good environment.

      Cons

      Not very high salaries and depending on the country, management may not be very good.

      avatar
      Booking.com Response
      7y
      Thank you for sharing some of your thoughts. Hearing from our employees is valuable to us as we look to make improvements at Booking.com. You briefly brought up management and we’d like to hear more about your experience, we’d appreciate it if you got in touch with your HR Business Partner to talk about this more. Recently, we made an announcement about salary raises. But if it would be helpful for you to have more information, your manager or HR Business Partner would be happy to chat with you. We value diversity and creating a collaborative work environment, and we’re glad to hear you’re experiencing that with us. Many thanks, The People Team at Booking.com
      Viewing 808 - 810 of 1,081 Reviews
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