Booking.com reviews

4.1

80% would recommend to a friend

(1,081 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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5.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

One can improve their cs and communication skills. Discounts and reimbursements when using Booking.com on holidays. Quarter bonus, and yearly activities. Friendly working environment.

Cons

Customer Service positions may not be satisfying in terms of career development after a certain period of time.

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Booking.com Response
7y
Thank you for this feedback. We’re happy to hear you had a great experience with us. Because our customer service roles never use scripts, our agents get to develop strong communication and customer service skills. We’re glad you benefited from that, along with our friendly work culture. We appreciate hearing your thoughts on job satisfaction. We believe in giving everyone the opportunities they need to develop. It is true that not all opportunities may be in the local office or that career development may require geographical mobility due to our Global Business. So when employees start to feel that they can grow more, we encourage them to speak with their direct manager and work together on their next move. Many thanks, The People Team at Booking.com
3.0
Sep 30, 2017

Multinational Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Multicultural environment. Things are changing with Robert Ahearn (thanks a lot), but there is still more to do. Thumbs up Bob

Cons

The company does not value Degree. Managers are Non qualified. Diversity is just a word, but still Non America People or people with language accent are not considered in the Grand Rapids office (USA) LOW SALARY

4.0
Sep 27, 2017

Happy Employee

Recommend
CEO approval
Business Outlook

Pros

Great team members, bonus schemes, canteen, HQ in Amsterdam.

Cons

Pay not as high as other competitors.

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