Booking.com reviews

4.1

80% would recommend to a friend

(7,618 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,618 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent office salary perks and people

Cons

Promotions can take time but horizontal growth opportunities are great

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Booking.com Response
1w
Thank you for sharing your feedback. We’re glad to hear that the office, salary, perks, and colleagues have made Booking.com a positive place to work for you. We also appreciate your honest feedback on promotion timelines. We know how important visible growth opportunities are, and feedback like yours is valuable as we continue working to improve them. The Booking.com team
4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much after the CEO changed in 2019

Cons

Too bureaucratic and only cares about stuck value

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Booking.com Response
1w
Thank you for sharing your perspective. We appreciate you taking the time to provide honest feedback on your experience. We’re sorry to hear that bureaucracy and the broader direction of the company did not meet your expectations. Feedback like yours is important as we continue reflecting on how employees experience change across the organisation. The Booking.com team
5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Global impact — your work helps millions of travelers around the world. International environment — you collaborate with talented people from many countries and backgrounds. Growth opportunities — there is strong exposure to learning, development, and cross-functional projects. Fast-paced innovation — teams work on real challenges in tech, customer experience, and travel. Inclusive culture — diversity and different perspectives are valued.

Cons

Can't think of anything apart from colleagues complaining that career growth may not always feel clear or consistent

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Booking.com Response
1w
Thank you for taking the time to share such thoughtful feedback. We’re pleased to hear that the global impact of the work, the inclusive environment, and the opportunities to learn and grow have made Booking.com a positive place to work for you. We also appreciate your note on career growth clarity, and feedback like yours helps us understand where we can continue improving. The Booking.com team
Viewing 19 - 21 of 7,618 Reviews

Glassdoor has 9,172 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.