Does Books-A-Million pay their employees well?

According to anonymously submitted Glassdoor reviews, Books-A-Million employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Books-A-Million. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Books-A-Million?

59% of Books-A-Million employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Books-A-Million 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Books-A-Million?

Bookseller (351) , Sales Associate (97) , Bookseller/Barista (73) , General Manager (71) , Co-Manager (56) , Barista (53) , Assistant General Manager (39) , Manager (29) , Book Seller (27) , Cashier (22) , Sales Associate/Cashier (21) , Assistant Manager (19) , Associate (17) , Cashier/Barista (17) , Bookseller and Cashier (14)

What are the pros of working at Books-A-Million according to real employee reviews?

"The people I worked with were great and we genuinely did have a good time." ((in 136 reviews)); "Coworkers were great and loved the discount" ((in 115 reviews)); "30% discount and flexible hours" ((in 47 reviews)); "Fun work environment" ((in 33 reviews)); "Great Employees and often good customers." ((in 30 reviews))

What are the cons of working at Books-A-Million according to real employee reviews?

"Low pay and if customers use the bathroom on the store floor corporate won't hire a biohazard team to clean it up" ((in 270 reviews)); "Because it always seems the managers have something better to do than help make sure the guest is satisfied." ((in 90 reviews)); "The pay is another con here....booksellers start out just a smidge above minimum wage." ((in 57 reviews)); "Upper Management has called and bullied employees at the store until they were in tears because they were afraid of getting fired for the store having a bad day at metrics." ((in 54 reviews)); "4) There are no benefits: actual company benefits for one person will take out half of your paycheck." ((in 34 reviews))

What are employees saying about Books-A-Million layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Books-A-Million layoffs and their outlook for job security at Books-A-Million in 2026.

What are the top reviewed Books-A-Million locations?

Birmingham , Nashville , Mobile , Hattiesburg , Jacksonville , Florence , South Portland , Columbia , Beavercreek , Winchester , Katy , Biloxi , Orlando , Valdosta , Gadsden , Edwardsville , Jackson , Jackson , Mount Juliet , Harrisburg , Anderson , North Charleston , Myrtle Beach , Atlanta , Huntsville , Virginia Beach , Traverse City , Charlotte , New Bern , Grapevine

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Books-A-Million

Books-A-Million reviews

3.2

59% would recommend to a friend

(1,750 total reviews)

Terry Finley

62% approve of CEO

45% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Senior management

2.9

Career opportunities

2.7

Compensation and benefits

Books-A-Million has an employee rating of 3.2 out of 5 stars, based on 1,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Books-A-Million employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Apr 8, 2026

Employee discount is a plus, but pay is low

Team lead

Recommend

CEO approval

Business Outlook

Pros

The only pro I can think of is the employee discount that applies to yogurt mountain as well.

Cons

They do not pay nearly enough. This job is not worth the pay.

3.0

Apr 2, 2026

Great coworkers and management, but pay is awful

Part time book seller

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and management and a good employee discount

Cons

Pay is awful and there is no room for growth

3.0

Mar 19, 2026

Great for High School/College

Bookseller

Recommend

CEO approval

Business Outlook

Pros

- Gives a decent stipend if you're a student - Generally friendly colleagues - Very few upselling metrics to adhere to - Get to chat about books for fun AND your job

Cons

- Not allows to sit for the full 8 hours as it appears "lazy" - Pay now is still the same as it was when I worked here 4 ish years ago

Viewing 13 - 15 of 1,750 Reviews

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