Booz Allen Hamilton reviews

3.9

74% would recommend to a friend

(10,439 total reviews)
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Horacio D. Rozanski

79% approve of CEO

54% positive business outlook

Booz Allen Hamilton has an employee rating of 3.9 out of 5 stars, based on 10,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booz Allen Hamilton employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

There are a lot of internal paths forward for your career, including free training, easy transition between similar markets, and a career mentor program. There is also good infrastructure for HR and remote work.

Cons

For management at Booz, everything is about control. Managers are so overwhelmed, I found that for many teams I was on, they didn't even have time to assign tasks to me. When they did assign tasks to me, they didn't set expectations. Interacting with clients is a pain because the management will talk over you, interrupt you, undermine you, or just straight up tell you not to interact with clients. You don't actually have a job when you work here, you need to apply internally for jobs. This is difficult because people hire who they know. I have not found people helpful at all in trying to bring me in to new projects. Worst of all, the general incompetence in some of the markets is staggering. I've come into projects where the manager has been doing everything themselves and its going terribly. I've come into projects where nothing is happening at all. I've come into projects where I've had to rewrite entire artifacts because the previous ones were complete trash. I feel so alone at this company and every few months, I have to worry whether or not I'll be able to keep my job because of projects ending. This is not for everyone.

1.0
Feb 1, 2016
Recommend
CEO approval
Business Outlook

Pros

The company follows the Fed holiday calendar, that's about all I can think of for Pros of this company unfortunately.

Cons

- Work/Life balance here is BS. Difficult to move around to get exposure to other skills, projects, etc - BAH prefers to hire externally rather than allowing current employees the chance to move around - Be prepared to use your PTO/VAC time to cover bad weather days when the Fed offices are closed - Stuffy, uptight dress code. Dress shirts/pants mandatory, ties were mandatory depending on the management, however it didn't seem like the rules applied to everyone equally. - In the event of bad weather and the Fed offices were closed, BAH would penalize YOU for that by forcing you to use your VAC/PTO time to cover that day. I've worked at different Fed contractors prior to BAH and have never encountered this ridiculous tactic. Previous employers would code the day as a holiday, company overhead or a regular workday for the employee - Bait and switch. When I was hired, I was hired for a position that I applied for and interviewed for, at least that's what I thought. I was at the 2-day orientation seminar at the VA headquarters when a guy in the group (someone attending the orientation as well) approached me and introduced himself and stated where he will be working and the office (same office as me). He was hired for a completely different job function and area than I was, but the same office. The guy recognized my name (name tags we all were wearing) which is what prompted the introduction. He then said I'll be working with him as well in the same group. I corrected him and said "oh no, I was interviewed for and hired for (blank position). You must have me mixed up with someone else". He said he didn't have me mixed up and I'll be doing 'job ABC' instead of 'job XYZ' (the position I was hired for). It turned out he was correct. I learned about the initial deceptive practices regarding my position of this company from a stranger coming up to me at the VA employee orientation and informing me I'm not going to be working in the position I was hired for. That's HOW I found out. The manager I got was NOT the manager I interviewed with. I asked (different managers) why I was placed in 'job ABC' and not the job I was hired for. I do not think that's an unreasonable question. I never really got a clear answer, even after asking multiple times. I was told I would be phased into the position I was hired for down the road after an expected volume of work was cleared out (just 2-3 months max is what I was told). The manager I was assigned to did not want me there from the beginning. His dislike for me was evident from the first moment I met him. Why did this person have a problem with me? No idea. The other people in the group (including the guy from orientation) were treated differently than I was. After a period of about 7 months (the volume of work was lowered in 'job ABC' where I was 'helping out') and not being phased into the role I was hired for I was told the position I applied for no longer existed and 'job ABC' (which I didn't like anyway) was being phased out. I ended being 'benched' for a while. During that time I found another job AWAY from BAH, gave a standard notice and got the hell out of there! - They hire too many people it seems. Lots of lack of work notices are given after a while (less than a year in the offices I worked at). - Some of the people are nice to work with, but the vast majority have zero social/people skills. - They seem to hire a lot of younger, fresh out of school grads and work them to death. - Most of the employees at the office I worked at seemed uptight, highly stressed and agitated. I didn't get a chance to know many of them other than small talk in passing. - The work/life balance mantra BAH likes to emphasize is complete BS. - I began to notice LOTS of BAH faces I would normally see in hallways, elevators and cubicles disappearing before I left (the last 6 months working there). I asked someone there whom I trust what's happening with these people disappearing and she told me either they're finding other jobs, or contracts aren't being renewed by the Feds or they're getting lack of work notices. - You will be set up for failure. Tasks will not be explained to you effectively and when you do something wrong (due to lack of guidance from management) they try to make you look incompetent. I would not be surprised if this is done to people intentionally. The mentality is old school. Wear jeans for crying out loud. The majority of people at my location are sitting in cubicles most of the day (except to go to the bathroom, vending machine or lunch), what difference does the clothing make? Ridiculous. BAH lost a contract the week after I gave my notice which put a number of people on the bench with me. They were told the same thing as I was. We were told that 'WE' had to find ourselves other positions in the company to avoid a layoff. Management was zero help with this matter and they really could've cared less.

1.0
Jan 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work in a variety of fields that you may not originally be the most qualified. Opportunity to move around. Still has some name recognition.

Cons

1. No real job Security 2. No real long term positions left in the company 3. Have to scramble for a new position every 4-6 months 4. Glorified temp-agency, becoming more of an IT solutions provider 5. Easily moving around internally is not what Booz Allen claims it to be. You need to stay employed by a project team to keep your job, and this becomes harder the more you get promoted and the higher your salary gets. You become more "expensive" as your rate goes up, so it's hard to get that internal hire. Most hiring managers don't want to hire internally, especially if they're making a business case for Senior Associate. You have to show that you're building the business, not just shuffling around existing talent. Priority is actually given to external hires! This is not the Booz Allen Hamilton of yester-year, and anyone in the industry knows that. They've axed benefits, paid time off. The good talent is leaving in droves. Job-Stability: I can't stress this enough. Get ready to always be looking for a job, once you join Booz Allen. A friend of mine observed "It seems ever since you went to Booz Allen, you've been looking for a job." One new co-worker at Booz came from Accenture, and told me, inquisitively, "You know, it's not really clear who it is that's responsible for keeping you billable. (employed)" I had to admit grudgingly "Well, just you." He expressed to me that they have what is known as an "Engagement Manager" of some sort, who actually is held accountable for keeping you billable when your project ends. There are two "resources", if you can call them that, at Booz Allen to supposedly help you stay employed when your current project ends. One is the "Career Manager", which everybody has, but their job is not really to keep you billable. Being a Career Manager just consists of additional responsibilities on top of that person's regular job. They pretty much just dole out general guidelines and tips. The second is an internal department called "Resource Management", staffed by what are called "Resource Managers", but again, they are also not held accountable for actually getting people placed in jobs. All they do is give you lip service about reaching out on your behalf, and they can provide an extra layer of visibility if you're up against a Lack of Work (impending layoff) situation. It's got to be the easiest job in the world. I would love to have a job where I'm not held to any standard or held accountable for actual results. You can think of them as your college's career counselors (you know, the [usually] state employees who haven't had to look for a job in 20 years?) Career growth: No one will really level with you about what it takes to be promoted. You can try to discuss with your leadership what concrete steps need to be taken, and gaps that need to be filled, but nobody will have that discussion with you. They'll simply tout abstract "Core Values" and blame you for not understanding it what it takes.

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