Booz Allen Hamilton reviews

3.9

74% would recommend to a friend

(10,437 total reviews)
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Horacio D. Rozanski

79% approve of CEO

54% positive business outlook

Booz Allen Hamilton has an employee rating of 3.9 out of 5 stars, based on 10,437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booz Allen Hamilton employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Dec 17, 2017

BAH--A Company in Decline

Recommend
CEO approval
Business Outlook

Pros

Overall, pretty good benefits. Most managers are pretty flexible in leading their teams. Work-life balance is pretty good for junior staff who work full-time on client site.

Cons

Booz Allen is no longer an elite consulting firm. Breaking off the elite commercial practice in 2008 (Booz & Company--which has since re-branded as Strategy& and is now part of PwC) left Booz Allen Hamilton with a large public sector practice that provided most of its support to the Federal government. The firm bet big on its disastrous "Take Share" hiring policy back in 2010 which led to a deep bench of available staff. When anticipated work did not materialize to the levels projected, it resulted in a lack of work situation and literally thousands of employees at all levels up to partner were let go from 2011-2014. The company went public in that same time frame (late 2011) and had to pull a lot of cost-cutting levers to project itself as a profitable company to investors. Losing a lot of re-competed work to small businesses and the government's spending cutbacks due to Sequestration all contributed to BAH going from a company 26K+ employees to under 20K at its recent low. Growth projections had the firm at topping 30K employees, so the company was way below the targets the C-suite Partners had set back then. These days, new talent is hired in at starting salaries less than the firm offered at the same level a decade ago. Job security is very uncertain even if you are on a billable task. Management will move a higher salaried worker off of a task to be replaced by a lower paid new hire. Workers in a lack of billable work situation are generally let go within 2 weeks to 2 months depending on tenure. Promotions are very hard to come by and annual raises are anemic due to the firm's strong culture of holding down costs. The firm is no longer at, or near, the top of the list for advanced degree professionals who are truly interested in being a consultant. Deloitte is a much better option for someone who wants to do this type of work in the federal space and work for a large well-known company.

4.0
Jun 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Fair pay, reasonable benefits. Company's well known reputation will carry for years on inertia. There is still a percentage of employees with considerable experience among the real core of the company: the Associate level.

Cons

Going public benefited a select few, but obviously not the rank and file employees. As a result of the demand for profit, a promotion to Lead Associate is a stress nightmare. The hypocrisy of ethics and core values is tough to repeatedly swallow over time, but to be fair - that is just about every company and government agency in America. Company networking is valued over client delivery. That kills contracts over a period of five years as inexperienced personnel are maneuvered into positions they should not fill. Lesson learned the hard way: do not, do not speak truth to power. Ever.

1.0
Aug 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Having the name Booz Allen Hamilton on your resume impresses recruiters. There are probably good teams at Booz Allen but I've never encountered any.

Cons

Booz Allen operates on a team structure where the Senior Associates dictate the culture of their domain. Of the four teams I was on, one Senior didn't care about the people under him, another only cared about how you contributed to proposals (not how well you supported the client), a third created a toxic work environment and flat out told me he would not help me find another contract after I said I was looking for another one, and the last one was dishonest and met with government officials to get insider information on upcoming contract information. Working our way down the management structure to the Lead Associates, the story doesn't get any better. On one team, the Lead was friends with certain people outside of work. Those people were looked after and got the promotions and bonuses. For everyone else, it's not hard to fabricate some excuse as to why you didn't get the promotion or didn't qualify for a bonus. Being the one in charge of performance metrics, I knew who really deserved the promotions and bonuses. When the Lead's friends who are in the bottom 50% get promoted twice in 2 years and others get nothing, its clearly favoritism. Other Leads stake their career on the work of those under them because they don't have the skill to get the work done. They will act friendly to you but if you ever ask for anything in return like a raise, you wont get any help. And once you move on, they will turn against you. Moving down to Associates, you encounter a group of people who throw around their position as a low level manager to cover for the fact that they probably don't know how to do any of the work they're asking you to do for them. And once you do that work, they generally have no moral qualms with taking all the credit. And now we get to the backbone of Booz Allen, the Consultants and Senior Consultants. These are the people who do the real work at Booz Allen and generally don't get paid any near the market average to do so. In this group there are two types of people, those who are enamored by the Booz Allen name and will try to move up the ladder and those who realize that they're getting paid well below the market average and move on to something better. Unfortunately, the former group often coincides with less talented people who like to play it safe and just sit there and do their menial job and nothing more. Beyond the employees, Booz Allen has corrupted the government to such an extent that they should be banned from competing on contracts at many agencies. After moving on from Booz Allen, I joined a small company that had recently unseated Booz Allen from a contract after the office consolidated two teams (Booz Allen's and ours) into one team. The company I joined was given high ratings while Booz was given average ratings. We were given a 6 month contract with the option of additional 6 month increments. We were also competing with Booz Allen for another contract in the same office. Booz Allen, still unhappy being unseated and having already corrupted the government official in charge of the contracts, had the government add an addendum to the contract we were both competing for that said the winner would get both that contract and the contract that Booz had just lost (the one they were rated as average). Booz won the contract and we were out despite having fairly won the contract 6 months prior and having had years of excellent performance in that position. After winning, Booz Allen tried to recruit everyone from the team I was on. Not a single person went to Booz.

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