Booz Allen Hamilton reviews

3.9

74% would recommend to a friend

(10,438 total reviews)
avatar

Horacio D. Rozanski

79% approve of CEO

54% positive business outlook

Booz Allen Hamilton has an employee rating of 3.9 out of 5 stars, based on 10,438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booz Allen Hamilton employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Feb 25, 2014

Talks the talk more than it walks the walk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation, great benefits. Excellent legacy. Really - we're 100 years old. And it really was good in the "good old days". Earnest attempts at cautiously reinventing how (part of) the company does business, in order to face new market challenges. They call it "strategic innovation", but it's really tactical reaction to market trends. Still, it's pushing small portions of the company ahead enough to keep up with new market demands, if not to actually anticipate them. Devotion to admirable "core values" in dealing with customers.

Cons

Whether the tasking is interesting and rewarding - or even aligns with one's actual skills and experience - is increasingly a crapshoot. For employees, keeping "billable" is #1 priority in this firm. It's not enough to be working 50 hours a week on proposals, investment tasking, internal projects, etc. If you're not billable, you're gone: the Damocles' sword of "Lack of Work" letters hangs over everyone who can't find their own billable tasks. One gets very limited assistance in finding new tasking - even junior staff are expected to "be professional" and find their own work. Very tough if one isn't broadly and tightly networked into the organization - extremely difficult with operations almost 100% distributed and the vast majority of corporate meetings done "virtually". Employees also have to create their own opportunities to meet face to face with other Booz Allen folks (and find the time to do so, because in Booz Allen's ideal world, every single staff member would be full time on a client site; one has to be at least a Sr. Associate to get a permanent office in a Booz Allen facility - the rest who aren't on client site either telework or "hotel"; the latter are only able to book offices from week to week, and have to keep their stuff in lockers at other times. In some situations, you may NEVER see another Booz employee face to face for weeks or months. It's particularly sad for new hires who never get a sense of belonging to the company, and may get little guidance from their career manager, who are often not engaged on the same projects. We're all generally left to fend for ourselves. And there is a very inconsistent level of managerial support - again it's a crapshoot. If you get a good manager, you get good support - but otherwise...plus the managers are all under pressures not so much to manage their staff as to make sure they make their billability targets. This is a generalization - but in my experience, Booz Allen goes through these cyclical crises of "utlization" or "billability" tracking, and we're all forced to flail around accepting whatever work comes along, regardless of whether it fits into our career strategy (ha ha ha!). Now I admit, a lot of this is the result of the weaking market since 2007 - but it is reflective of what some others here have observed: the company (a management consulting firm, mind you, so there's no excuse) is not very adept at adapting to market changes any more. Back when we were a privately held company, there seemed to be a lot more ability to weather such vagaries in the market and to protect the employees from too much of the fallout. But now we're all in constant crisis mode to some extent. And the much-heralded "core values" that the company still touts as one of its "key differentiators" in the market - well, we may live up to those values when it comes to serving our customers - but when it comes to management dealing with their staff, I don't see a lot of evidence of any "core value" except keep the profits high enough for our shareholders. It's very sad - and despite the negativity of this review, I'm holding on, living in hope that upper management will wake up and recognize that its current approaches are increasing angst and decreasing the quality of Booz Allen as a place to work. (The fact that we fell off the Top 100 places to work list last year after many, many years of being on it, doesn't seem to have fazed anyone...which says a lot.)

1.0
Feb 7, 2013

Demise of Greatness

Recommend
CEO approval
Business Outlook

Pros

Telework for most staff Some interesting work, but the amount is overwhelming Good people (but many of the good ones are gone)

Cons

Once great culture is failing Still clinging to 'diversity' as a differientiator - yet the company is still driven by the middle-aged white guy Benefits are being slashed - holidays, ECAP Hoteling has destroyed the cutlure Constant threat of layoffs Required to pick up the work left by people who are being laid off or who resign; the workload is overwhelming with no relief in sight

1.0
Jun 28, 2012

Avoid the Pricing Department!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great parties & nice colleagues to work with.

Cons

The management works in a crisis mode all the time. They work their pricing people to the point of burnout. They have a high turnover rate. The Pricing Management lacks direction and doesn't think through their decisions before implementing them. That is indicative of the company as a whole. They hired a lot of people before knowing on which contracts they were going to work. If your manager gets a bad review...expect yours to be bad. Their evaluation method is torturous at best! You have to write LONG (10,000+ word) essays every year justifying your value. It is also very subjective and that allows managers who have been passed over for promotions year after year to be vindictive on their subordinates. Unless you will be working in a client facing position you will regret accepting a job at BAH. I know I and a LOT of people do.

Viewing 151 - 153 of 10,438 Reviews

Glassdoor has 11,070 Booz Allen Hamilton reviews submitted anonymously by Booz Allen Hamilton employees. Read employee reviews and ratings on Glassdoor to decide if Booz Allen Hamilton is right for you.