Does Border States pay their employees well?

According to anonymously submitted Glassdoor reviews, Border States employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Border States. This rating has been stable over the past 12 months.

How satisfied are employees working at Border States?

63% of Border States employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Border States 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Border States?

Warehouse Associate (15) , Account Manager (8) , City Desk Representative (8) , Customer Service Representative (8) , CDL Driver (4) , Customer Service Representative (CSR) (4) , Inside Sales Representative (3) , Project Manager (3) , Warehouse (3) , Account Manager/Project Manager (2) , Branch Operations Manager (2) , Delivery Driver (2) , Driver (2) , Human Resources (2) , Quotation Specialist (2)

What are the pros of working at Border States according to real employee reviews?

"ESOP is a great benefit." ((in 23 reviews)); "Great people to work with and for" ((in 18 reviews)); "several branches, easy transfers, ESOP is an added bonus" ((in 7 reviews)); "The care that they had shown me as a Distribution Leadership employee is genuine and unrivaled compared to other companies I have worked with before." ((in 4 reviews)); "Great crew, fun opportunities and trainings" ((in 3 reviews))

What are the cons of working at Border States according to real employee reviews?

"low to below average pay" ((in 10 reviews)); "How can you have a company where half the staff are minorities but where basically all upper management is white?" ((in 5 reviews)); "Bad managers promote by friends not quality" ((in 4 reviews)); "long hours and very demanding" ((in 4 reviews)); "Not much for training have to learn on your own" ((in 3 reviews))

What are employees saying about Border States layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Border States layoffs and their outlook for job security at Border States in 2026.

What are the top reviewed Border States locations?

Fargo , Phoenix , Kansas City , Charlotte , Denver , Salt Lake City , Tempe , Albuquerque , Concord , Amarillo , Sioux Falls , Faribault , Albertville , Charleston , Minot , Williston , Brooklyn Park , Maple Grove , Kansas City , Foley , American Fork , Chicago , Fredericksburg , Saint Louis , New York , Pewaukee , Tucson , Billings , Missoula , Gillette

Border States reviews

3.5

63% would recommend to a friend

(211 total reviews)

Jason Seger

76% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (211 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Border States has an employee rating of 3.5 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Border States employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

211 reviews

5.0

Dec 31, 2025

Solid Culture and Outlook

Account manager

Recommend

CEO approval

Business Outlook

Pros

ESOP - employee owned culture & fantastic retirement. Multiple verticals and great breadth of supplier support. Continued expansion offers more opportunities for customers and employees.

Cons

Pace of technology deployment and enhancement needs to be faster.

Border States Response

5mo

Thank you for sharing your feedback. We’re glad to hear that our employee‑owned culture and growth opportunities stand out to you! As we continue to grow, we appreciate insights like yours as they help inform where we focus our efforts moving forward.

3.0

Dec 17, 2025

Solid Company Overall

Account manager

Recommend

CEO approval

Business Outlook

Pros

ESOP Many locations and decent access to resources. Established company Good people for the most part

Cons

SAP is terrible as an order writing software. Functionable, but much slower to use compared to competitors. Border's market share is Utility and Industrial. So, the construction teams end up getting the short end of the stick, making it hard to compete in the Twin Cities market.

Border States Response

6mo

Thank you for taking a moment to share your feedback. We value your comments on the ESOP and the outstanding employee-owners who make our culture so great. We also appreciate your support for our order writers, warehouse teams and drivers. Your input helps us improve, and we appreciate it.

1.0

Dec 11, 2025

Good company turned bad

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

They are an employee owned company with an ESOP

Cons

Lower then average pay, terrible management, bonuses and pay raises have diminished, very very heavy on favorites and “the good ol boys club”, if your not part of the club, then working here sucks!

Viewing 4 - 6 of 211 Reviews

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Jobs at Border States

Customer Service Representative

Border States

Border States reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Solid Culture and Outlook

Solid Company Overall

Good company turned bad

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Jobs at Border States