3.0
Apr 17, 2016
Good People, Tough Business Climate
Anonymous employee
Former employee, more than 1 year
Marlborough, MA
Recommend
CEO approval
Business Outlook
Pros
- Great people, professional environment, very little typical "office drama" - Most employees are very effective, efficient, ethical, and responsible. Supportive atmosphere, mostly. - Solid focus on "doing the right thing" for patients and customers
Cons
- IT is terrible. Typical Help Desk outsourcing to India with terrible results. They let go a ton of very knowledgeable, experience IT people as well, severely impacting quality. No attention to maintaining/developing IT infrastructure. CIO is not knowledgeable, progressive, or an advocate of next generation technologies like his peers. - Some lack of creative vision for the future
