Bottomline reviews

3.7

64% would recommend to a friend

(895 total reviews)
avatar

Craig Saks

78% approve of CEO

64% positive business outlook

Bottomline has an employee rating of 3.7 out of 5 stars, based on 895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bottomline employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

895 reviews
2.0
Apr 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Bottomline Technologies bought a division of Intuit's Financial Services. BT saw something there about the product lines and the customer base. But, as far as the human capital was concerned, they were picky and decided to retain what they needed and leave others such as myself behind.

Cons

I am afraid I can't really say the Cons are working at Bottomline Technologies. I was there for only 6 weeks, and then escorted to the parking lot with the proverbial cardboard box in tow. Some of my former co-workers who are still there say things are going well for them. So, if the company needs you and wants you around -- then, things might work out just fine for you.

1.0
Apr 2, 2014

Run away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, free fruit in the summer, free ice cream.

Cons

If you want your ideas, suggestions, and work to go unnoticed if your not in Portsmouth then this is the place for you. They are a national company trying to be a global company. When you have a distributed workforce you must utilize them to your advantage, this company doesn't know how to do this from middle management all the way up. Getting someone to respond via email is the most trying task I have ever seen in a company, I would have emails go days without a response and this from my own team. Since I was a remote user and not in Portsmouth there was never a feeling of being welcome by the majority of people. I watched and listened to people actually undermine the CIO, so there is no respect for the management at all.

1.0
Mar 25, 2014

Bottomline Technologies is a family wrecker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free fruit, free ice cream truck in the summer, ok for people new to the job market who have no sense of their worth and are willing to work impossible hours without overtime pay. Good employee stock purchase plan. Employee of the quarter recognition. Community giving. It's possible to survive here as long as you don't look at the outside employment opportunities.

Cons

The cost of this job is all too often one's family, marriage, or health. Even at the VP level people end up having to choose between keeping their family together or keeping their job. People get so overworked that it's common to get stopped in the hallway to hear employee griping. The HR department gives lots of lip service to quality of life but I the following are true stories of former employees : An employee in building services was called back early from recovering from a tumor removal to pack up boxes for laid off employees and then he was laid off when he was done. An employee was forced to choose between being with her mother the day that she died from cancer or lose her job. It was the end of the quarter and the end of the quarter is a hostage situation at BT. Employees are regularly denied breaks at the end of the quarter simply because each quarter is poorly planned. Employees are often demeaned by having to ship software that isn't ready to be deployed, simply to get revenue recognition. The CEO is all about image. It's not unusual for him to hint to employees that they should put positive reviews up here. I cringed when I saw that he publicized the murder of an employee in the Portsmouth, NH office while at the same time the company could be cold blooded to employees with ill family members. "FMLA? What's that?" There is little to no career path. Managers treat annual reviews like they are a necessary evil and executives are often immune from wage freezes. Once you leave BT and go to another employer you realize how undervalued you were and how poor the quality of work/life balance was. The CEO used to be known for parking his Porsche in the community college lot so that the employees wouldn't get a hint of how well off he was. Surfing the insider trading boards is an exercise in masochism that some employees indulge in. The HR department doesn't participate in the employee quality of life. They seem to be there to defend the company against lawsuits. When the CEO reads a book that inspires him he'll change the organization massively and sometimes negatively without getting employee feedback.

Viewing 856 - 858 of 895 Reviews

Glassdoor has 951 Bottomline reviews submitted anonymously by Bottomline employees. Read employee reviews and ratings on Glassdoor to decide if Bottomline is right for you.