Box reviews

3.9

71% would recommend to a friend

(1,315 total reviews)
avatar

Aaron Levie

78% approve of CEO

59% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Apr 22, 2021
Recommend
CEO approval
Business Outlook

Pros

It's all about the people, people, people. Every team I've been on at Box for the past 7 years has been filled with supportive, intelligent, humorous, down-to-earth folks, and I can't stress how big of a positive impact that has made for me in my day-to-day. The work is constantly challenging -- with the support system from my colleagues and manager I'm able to grow and take on harder assignments knowing they'll have my back if I run into roadblocks. I also feel like my manager does a great job advocating for me and creating a safe space for me to voice my concerns if anything comes up. Lastly, the cafeteria fries (pre-covid obviously) is some of the best I've ever had.

Cons

Transitioning to a more mature company, Box is still battling through EOL'ing some legacy tools and products. Migrating off of these old systems takes time and we don't always have the resources to do it while continuing to successfully run the business. There certainly have been moments of frustration in asking for these resources and seeing our tech debt only growing - it wasn't until recently that this has changed for the better and we've been able to get some new hires to help us through it.

1.0
May 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Free food, Awesome CEO and Organization Culture/Values

Cons

1. Really horrible managers who either micro manage or doesn't manage at all. Worst they get paid for being task masters. 2. HR Team are puppets to managers lacking any authority

2.0
May 6, 2026

Sinking Ship Pulled Down by Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- HR hires quality people - Good culture - Unlimited PTO - ESPP

Cons

No product vision, strategy, and failure to execute. Depending the day of the day of the week and the leader you're speaking to Box is a "different kind" of company, all of which ignore the core purchase reasons of the existing and future customer base. Leadership expects company to turn on a dime based on the day's whim. - Product decline and instability: Newest features are weak, buggy, and never fixed. Critical customer requests to support highest value use cases are ignored - Operational dumpster fire. No role clarity, processes nor ownership. Things that should take minutes or hours take days and weeks if they get done at all. No one has any idea what anyone else is doing - Internal meeting, change, and resource organization fatigue - Micromanagement, and managers expect ICs to hold other teams "accountable" instead of managers aligning with each other - Lack of technical guidance and services for customers - Mediocre pay with little growth opportunity - No 401k match - RSUs don't gain value

Viewing 31 - 33 of 1,315 Reviews

Glassdoor has 1,407 Box reviews submitted anonymously by Box employees. Read employee reviews and ratings on Glassdoor to decide if Box is right for you.