Is Box a good company to work for?

Box has an overall rating of 3.9 out of 5, based on over 1,407 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 71% of employees would recommend working at Box to a friend and 59% have a positive outlook for the business. The best reviews about Box have been left by employees working as Outbound Business Representative , Director and Sales Development Representative (SDR) .

Does Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Box employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Box. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Box?

71% of Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Box 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (50) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and product." ((in 166 reviews)); "Good benefits and friendly environment." ((in 75 reviews)); "great management and leadership who actually listen" ((in 67 reviews)); "Good pay and availability is good" ((in 47 reviews)); "Great team and good team events" ((in 40 reviews))

What are the cons of working at Box according to real employee reviews?

"There is no 401k match and honestly Box can do better with making an initiative to do that." ((in 48 reviews)); "Not the greatest health plans and no 401k matching" ((in 40 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 33 reviews)); "Our manager is aware." ((in 23 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 13 reviews))

What are employees saying about Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Box layoffs and their outlook for job security at Box in 2026.

What Box locations have received the highest employee ratings?

Chicago , Palo Alto , Austin , New York , San Francisco , Boston , Los Altos , Redwood City , Dallas

Box reviews

3.9

71% would recommend to a friend

(1,315 total reviews)

Aaron Levie

78% approve of CEO

59% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.0

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Box has an employee rating of 3.9 out of 5 stars, based on 1,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jul 30, 2019

Enterprise Account Executive

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Good product, culture, and people (mostly).

Cons

Still primarily a file sharing/storage company, market has caught up and competition is strong. Disconnect between leadership and on the ground teams. No 401k match.

1.0

Mar 20, 2018

A mess of a company. No Structure or organization through their sales organization.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flex work schedule. Working in “the cloud” and in tech. Catered lunch everyday if that’s you’re thing. Gym and phone refund monthly.

Cons

Next to nothing benefits. Slashed health benefits. They do not match 401k because they think their stock “plan” aka ESPP is worth more..

Box Response

8y

Thank you so much for the candor and we appreciate that you shared your perspective. On the benefits offerings, we've been particularly excited to have increased our parental leave up to anywhere from 12-20 weeks, provide a number of very competitive health coverage plans to choose from and offer commuter subsidies for all Austin employees to name a few. We know that an ESPP program is not a replacement for a 401k match - but, we are definitely proud that our ESPP is one of the best in class in the industry with a 15% discount and 2 year look back period. Ultimately, we strive to build organizations that provide growth & development opportunities for our Boxers to build amazing careers. We'd like to learn more about how we can make this the most epic place for people to work. If you'd like to share more about your experience feel free to reach out - c@box.com and I'd love to talk more. Christy Lake

3.0

Nov 5, 2017

Ah, the cliches of Silicon Valley tech startup...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Wicked smart employees constantly looking to be challenged and seize the initiative for themselves - Fantastically inclusive culture of diversity - Enthusiastic CEO and E-staff that remain close to the field - Plenty to do if you're comfortable tackling little pieces of little projects from various departments - Free lunch dinner, snacks, company events - Young crowd = energy and creativity and creativity and intelligence

Cons

- Young crowd = lack of maturity and life experience in Management - The company is growing too fast to maintain its startup habits which include a lack of structure, definition in roles/expectations, and weak collaboration among Management to drive the right people toward the right obtainable goals - Career development is on your own. Good luck finding an experienced mentor here who can advise on leadership from both a people perspective and an industry perspective. You can train the latter but only years and life experience can teach the former...which is tough if the average employee is 24 years old.

Viewing 52 - 54 of 1,315 Reviews

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Team Manager, Customer Success

Customer Success Manager, AI Outcomes

Customer Success Manager

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Box reviews

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Reviews by job title

Enterprise Account Executive

A mess of a company. No Structure or organization through their sales organization.

Ah, the cliches of Silicon Valley tech startup...

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