Box reviews

3.9

70% would recommend to a friend

(1,319 total reviews)
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Aaron Levie

79% approve of CEO

59% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,319 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Oct 16, 2020

Culture is Great, Almost to a Fault

Recommend
CEO approval
Business Outlook

Pros

First of all, I LOVE Box. This company is truly one-of-a-kind and such an amazing company to work for. The people who work here are so incredibly smart and caring that sometimes it's difficult to picture working anywhere else that has the same kind of kindness that Boxers have. Benefits are really great (except 401ks, no matching) and the parental leave is great too.

Cons

While I really love this company, I think they take one of their values "Assume good intent" almost to an extreme. There's almost no accountability at Box which is extremely discouraging for hard workers. When sales people aren't hitting their numbers for well over a year, it's time to cut your losses and fire them. At Box, getting fired is almost unheard of and if you do get fired, then you REALLY messed up. While I wouldn't want to work for a cutthroat environment, I think there's a balance that Box needs to find if it wants to continue promoting hard work and cut some of the fat in the company that bogs us down. Box also needs to do 401k matching and make their salaries more competitive if they want to hold onto their talent. Culture is great but it doesn't pay the bills.

5.0
Oct 13, 2020

8+yrs, and excited for the future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-As one of the more tenured employees, I've seen Box grow and change over the years, but the company has never taken their eyes off the mission. -Incredible people. Even on the worst days, my teammates are the ones I laugh with at the end. -Valued for my whole self. When I needed to make adjustments to my workload and schedule for some life changes, I felt fully supported by my manager and Box as a whole. -Leadership that isn't shy to state where they stand on social issues, and also accept where they need to do better. In today's climate, we want to know that our leaders believe in belonging and acceptance, equality and justice. I've been immensely proud to know that our leadership is vocal about the issues that impact their employees.

Cons

-This has recently gotten better, but for most of my time at Box there was never a clear career path for my org. It was difficult to determine my standing, which made promotion conversations and cross-org-career changes hard to navigate. However, recently more structure/mapping has been put in place to make this conversation easier. -My org/teammates have been consistently underpaid/undervalued compared to the market - As with any tech company, sometimes coworkers can lose sight of what matters and behave a bit spoiled over things that they should be grateful for. They can also sometimes be disrespectful of shared spaces/office environments.

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Box Response
5y
Thank you so much for the review and feedback! It's great to hear your experience over the years and we also recognize there are areas in which we can and will continually improve upon. We're glad to hear you're enjoying the day to day with your teammates and the support you receive!
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Glassdoor has 1,411 Box reviews submitted anonymously by Box employees. Read employee reviews and ratings on Glassdoor to decide if Box is right for you.