Box reviews

3.9

72% would recommend to a friend

(1,315 total reviews)
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Aaron Levie

79% approve of CEO

61% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Apr 12, 2021
Recommend
CEO approval
Business Outlook

Pros

-competency and culture at IC level is great -work/life balance is great -compensation is competitive

Cons

-leadership doesn't seem to know how to grow the company anymore. frequent pivots in product direction with little validation before and after launch. -promo process can be frustrating and disappointing. -large churn in eng org

3.0
Dec 6, 2018

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Products itself is pretty good. A lot of smart people, and everyone is willing to jump in and help including the exec team. From an AE perspective, all the managers I've come across have been excellent. If you are working at HQ, it seems like a pretty cool place to be. Box is also well respected in the cloud space

Cons

Inside sales team are pretty bad, but I believe it's because their overwhelmed as they cover 1:3 or 1:4. Have a hard time bringing product to market, not a lot of differentiators between Box and their competitors especially Microsoft. The channel and partner eco-system is pretty weak. The sales cycle is extremely long. The engineers and their management openly trash talk one another and AEs. I was extremely surprised the first time I heard it but it was done so much it seemed to be a common practice. The swim lanes seem to be constantly changing between the AE,IR,OBR, and CSM. There is always push back when delegating, especially between the IRs and CSMs which causes more of a division than anything else. So if you're coming on as an AE be prepared to just take on more of the load if you want stuff to get done in a timely manner. The comp plan/goals is different between the AEs and the support so you can imagine the issues that may cause if you an your IR or OBR have different objectives. Lastly, there is a high turn over rate for AEs.

4.0
Oct 25, 2018

Pretty great but a lot of room to improve

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The people hands down. I have really enjoyed being here and have a learned a lot from some really kind, smart and humble people. -The perks are always nice, especially lunch as the kitchen staff is amazing. -There's some transparency but I've noticed it start to slip away a lot more as Box has grown. -A lot of opportunity for side projects and cross functionality, but mainly driven by you. - I think a lot of work life balance depends on the team you're on but there doesn't seem to be a lot of people pulling crazy hours a lot.

Cons

-There are a lot of people who have been at Box for a while and have become managers because of tenure, not experience, which makes for a lot of disjointed management as people are "Figuring it out" and given a lot of faith to do well without help even though they're newer managers. -Top heavy company, not a lot of roles for younger people to start out in. -A lot of experienced managers leaving lately. -People team is a mess even with a new CPO, she doesn't seem to care to spend time with her teams that need direction and her focus seems mainly on exec. - Also, 401K match ya'll, get with it!

Viewing 82 - 84 of 1,315 Reviews

Glassdoor has 1,407 Box reviews submitted anonymously by Box employees. Read employee reviews and ratings on Glassdoor to decide if Box is right for you.