Box reviews

3.8

70% would recommend to a friend

(1,318 total reviews)
avatar

Aaron Levie

79% approve of CEO

59% positive business outlook

Box has an employee rating of 3.8 out of 5 stars, based on 1,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Dec 13, 2018

Love working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love working here in our health focus sales so much, it pains me that I was working at so many bad previous jobs in healthcare tech

Cons

Don't work with the best cloud EHR vendors like Modernizing Medicine, advancedMD

3.0
Dec 6, 2018

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Products itself is pretty good. A lot of smart people, and everyone is willing to jump in and help including the exec team. From an AE perspective, all the managers I've come across have been excellent. If you are working at HQ, it seems like a pretty cool place to be. Box is also well respected in the cloud space

Cons

Inside sales team are pretty bad, but I believe it's because their overwhelmed as they cover 1:3 or 1:4. Have a hard time bringing product to market, not a lot of differentiators between Box and their competitors especially Microsoft. The channel and partner eco-system is pretty weak. The sales cycle is extremely long. The engineers and their management openly trash talk one another and AEs. I was extremely surprised the first time I heard it but it was done so much it seemed to be a common practice. The swim lanes seem to be constantly changing between the AE,IR,OBR, and CSM. There is always push back when delegating, especially between the IRs and CSMs which causes more of a division than anything else. So if you're coming on as an AE be prepared to just take on more of the load if you want stuff to get done in a timely manner. The comp plan/goals is different between the AEs and the support so you can imagine the issues that may cause if you an your IR or OBR have different objectives. Lastly, there is a high turn over rate for AEs.

1.0
Nov 28, 2018

Unpleasant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None na no zip nada

Cons

This horrific experience, which messed with me to my core, was a combo of the contracting ‘company’ I worked through and Box. I can’t even elaborate except to say I’m now with an organization (and my org prior to Box) that empowers employees and there’s autonomy but also support and consistent check ins. My boss and I chat repeatedly throughout the day and I’m a contractor!!! Box treats contractors like second class. And the full time people, in this function, are literally 23-25 and love themselves even though they lack actual life and professional experience. Weird how everyone chooses every other tech company to join 🧐

Viewing 970 - 972 of 1,318 Reviews

Glassdoor has 1,410 Box reviews submitted anonymously by Box employees. Read employee reviews and ratings on Glassdoor to decide if Box is right for you.