Box reviews

3.9

71% would recommend to a friend

(1,315 total reviews)
avatar

Aaron Levie

78% approve of CEO

59% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Oct 22, 2015
Recommend
CEO approval
Business Outlook

Pros

I've worked for Box for 2 1/2 years now, and couldn't be happier with my decision to come work here. At the time, I was looking at Salesforce, Google, and several other tech companies, but Box stood out from the beginning because of the culture, training, and opportunity for success. They hired me as an Outbound Business Representative and they offered me a 2-week training course right off the bat, which quickly got me acclimated to the solution and how to sell it. Furthermore, they offer on-going training that allows you to stay up to date with what's new with Box, and consistent email communication as well. Soon enough, I was promoted to more of a direct sales role on a vertical team, Inside Sales Representative for Higher Education, where again, I was coached and mentored very closely. After a year in that role, I was promoted again to Account Executive for Higher Education. Overall, Box has trained, challenged, and rewarded me for my hard work, which is something I love to see in a company. I believe in the culture, the solution, and the future roadmap, and can't wait to move to Redwood City, where I'm sure they will continue to keep us Boxers happy.

Cons

As a public company, Box has changed quite a bit since I started. There was a period of attrition, which affected the culture a lot, but this has since then evened out and the people who stayed are very happy they did.

2.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Good product. Company addressing a large market opportunity. Potentially, a future platform play. Some good folks working there too (platform, recruiting, customer success). Fun, youngish, sometimes borderline silly culture.

Cons

Getting very fat at the top. The company has too many VP's and above, enjoying rich compensation, which weighs down on the P&L. Sales, Biz Dev, Marketing,..you name it. Levie is too inexperienced and all over the map. Levin delegates down and manages up. Others have been there too long (grandfathered in despite their incompetency) or simply are playing politics as the company grows. None of the senior exec staff took responsibility for mistakes in timing and content on the S-1, rather focus on firing under the table and trimming, which is not a good sign long-term. Many customers state that they are now using Box just as cloud storage, which is a commodity. The company may see churn increase.

3.0
Jun 22, 2016

Box is a cozy poppy field. (But slumber at your own peril.)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Posh new office space, free food and snacks. Good industry buzz about the product, overall.

Cons

I've seen this happen to good companies before. As the size of the company grows, C-level players get busy and management begins to slip. At Box, this is a very serious problem. After nothing was done in the face of a mass exodus of disgruntled or unfulfilled talent, the powers that be opted, instead, to bring in sub-par, seemingly unvetted management who in turn, opted to lean on cronyism by bringing in their friends from their past employ. (I didn't see many "good fits" being brought in, as much as "old friends".) During my time there, I witnessed a complete fumbling of a potentially epic brand. While they claim to support and promote from within, this was rarely the case, as I saw it. It seems many Boxers struggle with the pros and cons, yearning for a better work life. But as with Dorothy on her way to Oz, it's easy to settle instead to doze their days away in the poppy field that is Box.

Viewing 25 - 27 of 1,315 Reviews

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