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      Braze

      Engaged Employer

      Braze reviews

      4.1

      80% would recommend to a friend

      (510 total reviews)
      avatar

      Bill Magnuson

      91% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      510 reviews
      5.0
      Sep 16, 2020

      Robust product, smart people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined Braze in the midst of the pandemic and remote work and have continued to be impressed & have all expectations met and truly exceeded. -From my first interview with a recruiter to receiving an offer, everyone I spoke to throughout the process was friendly & genuine, and I received clear communication about next steps & where I stood in the process at each stage. -The product is interesting and drives a real impact for our customers. Due to who our customers are, there is a very high likelihood you've experienced Braze whether or not you know it. -From my first day, I had a very detailed and comprehensive remote onboarding plan showing me what my first three months would look like, and my experience stayed true to the plan. -Everyone I talk to, in every department, is intelligent and thoughtful in their work and interactions with colleagues.

      Cons

      I truly have not came across any cons.

      5.0
      Jan 4, 2018

      An exciting, fast-paced technology company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been lucky enough to see the company grow up from a handful of people to nearly 200 employees. Two things motivate me everyday working at Braze - the people and the product. No matter what office you step into, you'll find a group of intelligent, hard-working, and compassionate people solving challenging problems. Employees at Braze also continually display empathy toward one another and clients. The product really differentiates Braze from it's competition. Whether you're looking to invest in your technical skills, learn more about marketing or understand data better, there's an opportunity to do so learning the product here.

      Cons

      Working at a fast-growing technology company can be demanding and Braze is no exception.

      avatar
      Braze Response
      8y
      Thank you for your feedback, and thank you for the five+ years you have shared with us! :) Allison Lee
      2.0
      Nov 3, 2025

      Used to be a good company - now headed downhill

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Braze serves a critical use case for a wide variety of customers. Many of your favorite companies use Braze. It is nice to work in a system where high throughput and reliability are core concerns for customers, not just the engineers.

      Cons

      The work-life balance has headed downhill. Low level managers are burnt out and are not able to have focused goals. Both ICs as well as low level managers are working much harder for lower pay. As a result execution suffers. I expect attrition to follow. Second, in the name of “compliance” we are not allowed to do automated deployments anymore. Previously deployments used to be flawless, nowadays there’s a human error in our manual deployments almost every week. The tradeoff that the higher levels of management made here - removing automated deployments in the name of “compliance” boggles my mind and reduces trust in the decision making. Finally, there are limited channels to share feedback like this with management. We get comments like this “that’s not very productive”.

      Viewing 52 - 54 of 510 Reviews
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      Glassdoor has 545 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.