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      Braze

      Engaged Employer

      Braze reviews

      4.1

      80% would recommend to a friend

      (510 total reviews)
      avatar

      Bill Magnuson

      91% approve of CEO

      67% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.0

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      510 reviews
      3.0
      Mar 4, 2018

      Neutral

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm constantly impressed by the talented and intelligent people working here. People team that is clearly trying hard to make Braze great. Great perks - free lunch, tons of snack, and drinks. Pretty flexible with vacation days, and you're not expected to be online when on vacation.

      Cons

      - Cross-team collaboration is almost non existent. - There's a lack of processes within teams. - Lack of communication within teams. - Managers who don't know how to manage - I was only told at a performance review in January that they felt my performance was subpar since October. - A lot of work is given, with a lack of regard to the amount of time that is needed to complete the work to the level that is expected. - Salary is on the lower end, although still within what's reasonable. - I've been asked how I want to grow, and then given tasks that don't line up with that has been discussed. - A lot of people have been fired recently. Some that were not deserving of it.

      avatar
      Braze Response
      8y
      Hi, and thank you for this review -- I appreciate your feedback! And, thank you for recognizing that the People team is working hard to make Braze the best place ever! But it goes far beyond perks ... and into programs and initiatives that support career development, learning, engagement, leadership, and so much more! Thank you again for taking the time to share your thoughts with us. Allison Lee
      5.0
      Feb 19, 2018

      Favorite Job & Company of My Career

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is amazing. As a salesperson this lets me meet with customers in a very honest and straight forward manner. We get to be up front about what we do and how we do it. There are a lot less "games" in the sales process than I've experienced previously. Having seen and worked for competitors I feel really good about our solution. Great Teammates. The one constant across departments is that the teams are filled with smart and hard working people. Leading the market. Getting validation from Forrester etc. is great but it really feels like we are in control of our own destiny at Braze. Doing this is hard work, but it's better than the alternative! Amazing leadership. The executive team is incredibly strong. It's an incredible balance of technical and business know how.

      Cons

      Leading the market and growing quickly are not easy. The work is hard, but rewarding. Sometimes the work/live balance can swing out of whack, but that's a start up for you. Cross department collaboration needs to get smoother. While the teams are filled with great people we can do better to make sure we're aligned.

      avatar
      Braze Response
      8y
      Thank you for this review. I am so happy that your time with Braze has been rewarding for you! I agree -- our teams are incredible, and the Leadership Team grows stronger every day! I hear you on work/life balance -- we are definitely paying close attention to the employee experience. (I for one cherish my time for exercise, sleep, friends, family and fun!) :) We also have exciting plans for continued efforts on cross functional collaboration and leadership! Thank you again. Allison Lee
      5.0
      Jan 31, 2018

      Strong team, winning culture, full of opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked at Braze for quite some time now, and I have to say that it has been the most rewarding professional experience of my career. We operate in a very dynamic industry, which keeps things exciting, but also brings a new set of challenges seemingly every day. Fortunately, Braze is full of smart, hard working people who genuinely like each other, help one another, and know how to win. We have experienced tremendous growth and change in the time I have been here. New team members, new offices, new departments, new roles, new customers, new products, new name...So much change, but the company only seems to get stronger, and better over time. Having a great product certainly helps, but in my mind, it is the people and the culture that really set this place apart.

      Cons

      I don't have much negative to say about working at Braze. I don't really care about superficial things like fancy offices, although I hear our SF and London offices are pretty nice! There are definitely a lot of new managers across the company, which can be challenging at times, but it is clear that the company is investing in developing those managers which is really great, and speaks to the personal growth opportunities for everyone who works here.

      avatar
      Braze Response
      8y
      Thank you! Love your choice of words in this review: culture, people, opportunity and strength. Such a focus for us at Braze! We do have many new managers who are growing in their careers (career trajectory at its finest!) We are definitely investing in our rising stars by offering incredible learning and development opportunities across the board. Thank you again. Allison Lee
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      Glassdoor has 545 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.