Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (13) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Account Manager (5) , Customer Onboarding Manager (5)

What are the pros of working at Braze according to real employee reviews?

"A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 86 reviews)); "Great people to work with" ((in 77 reviews)); "life balance and benefits are great." ((in 41 reviews)); "Strong leadership" ((in 27 reviews)); "Work life balance is good" ((in 25 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 15 reviews)); "Salary is competitive, but could be better" ((in 7 reviews)); "Slow career progression" ((in 6 reviews)); "Also work life balance is awful at the end of the month and end of quarter." ((in 5 reviews)); "While the CEO is awesome, some C" ((in 4 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(515 total reviews)

Bill Magnuson

91% approve of CEO

68% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.1

Work/Life balance

3.8

Senior management

3.8

Career opportunities

3.7

Compensation and benefits

Braze has an employee rating of 4.1 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

515 reviews

5.0

Jun 12, 2018

Braze is Awesome!!!

Operations

Recommend

CEO approval

Business Outlook

Pros

-Plenty of opportunity here The market is converging and we are in a great place to ride the upcoming wave of digital transformation. -Wind is at our backs -Management has done this before -Great work life balance -Team that cares for each other -Team pulling in the same direction -We are solving interesting problems both for our market and inside the business -Opportunity to tackle projects you have not solved before

Cons

-Nothing major to speak of

Braze Response

8y

Wow! Thank you for this incredible review -- I have to agree with everything you wrote! :) We have experienced such awesome forward movement -- across the company! We are laser focused on listening to our employees so that we can provide the culture, support, opportunities and challenges our employees desire. That work is never done -- but we will continue to learn and improve every day. Exciting times at Braze! Thank you again -- Allison Lee

5.0

May 17, 2018

Scaling up and setting the bar high

Marketing

Recommend

CEO approval

Business Outlook

Pros

Product is definitely filling a market need (our growth shows it) Leadership team is extremely transparent around company direction, feedback, and is very open to employee input. Recent hires and promotions show a clear dedication to going after and retaining high-caliber talent Employee development is a top priority from the CEO down throughout the organization

Cons

Finding enough top tier talent to meet our high standards for the additional headcount we are adding during our scale up period

Braze Response

8y

Thank you for this review. I really appreciate the time you took to offer your thoughts. Yes, finding top talent to map to rapid growth can be a challenge -- but our awesome recruiting team is up to the task. :) I agree with you -- building an outstanding product, dedication to attaining top talent, and investing in each employee's development are all top priorities for us at Braze! It is a great place to be. Thank you again. Allison Lee

2.0

Jul 11, 2026

Smart colleagues and growth opportunities, but chaotic environment

Marketing

Recommend

CEO approval

Business Outlook

Pros

Braze has many smart, kind, and talented people, and I had the chance to work with colleagues who genuinely cared about doing good work. The company also gave me opportunities to grow and lead programs at scale. The product is respected, the customer base is impressive, and there are still teams doing excellent work despite the broader challenges.

Cons

The company became increasingly frenetic, with shifting priorities, unrealistic goals, and too much work happening without clear ownership or coordinated strategy. Decisions often felt reactive, and teams responsible for execution were not consistently included early enough in planning. There was also a growing emphasis on visibility, internal process, and last-minute requests, which made it harder to focus on thoughtful work or build sustainable programs. The experience can vary significantly by team and manager. Strong performers may find themselves rewarded with more volume rather than more influence, while organizational changes and unclear direction can make it difficult to understand how decisions are being made.

Viewing 181 - 183 of 515 Reviews

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Team Lead, Email Deliverability

Team Lead, Email Deliverability

Team Lead, Email Deliverability

Braze

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Braze is Awesome!!!

Scaling up and setting the bar high

Smart colleagues and growth opportunities, but chaotic environment

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