Item: Brightree
Rating: 5
Author: Current employee - Anonymous employee

Question 1

Does Brightree pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Brightree employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Brightree. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Brightree?

Accepted Answer

60% of Brightree employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Brightree 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at Brightree?

Accepted Answer

Account Manager (7), Billing Specialist (5), Customer Service Representative (4), Senior Software Engineer (4), Software Engineer (4), Customer Service (3), Patient Success Representative (3), Enrollment Specialist (2), Patient Service Representative (2), Product Specialist (2), Remote Customer Service Representative (2), Resupply Success Manager (2), Sales (2), Senior Consultant (2), Senior Software Developer (2)

Question 4

What are the pros of working at Brightree according to real employee reviews?

Accepted Answer

"Flexible working benefits are great" ((in 17 reviews)); "Amazing team, passionate about serving our customers." ((in 9 reviews)); "They offer room for internal growth and allow staff to work from home when needed or possible." ((in 9 reviews)); "The people there are great" ((in 8 reviews)); "Good culture" ((in 8 reviews))

Question 5

What are the cons of working at Brightree according to real employee reviews?

Accepted Answer

"It has become about hitting sales than actually fixing the internal issues within the company no it’s not a sales job but they actually give you a number that you must uphold and make everytime your on call so everytime a patient say no to supplies it’s like they want you to forcefully harass them on call and state the reason on why they should order never mind that folks in this economy on living to paycheck, can’t afford their insurance payment, or are out of job still don’t matter you have to make sure to let them know why it’s important to order plus with them not being able to keep people they have their offer overtime everyday while policing PTO it’s ridiculous handbook say you have two weeks in advance but since they can’t retain enough people now it’s gotten to the point t you must request PTO a month sometimes even three months you’ll either get denied or approve for partial which in your place on a waitlist it’s crazy sometimes I need mental days off cause this job does take you there especially with the rude callers and dumbfounding management also there’s no room to advance only way is to be a team leader and that’s the only way to get advanced other than that if you don’t wanna be a team leader, you’re stuck being in the same role that you were when you first got hired which sucks" ((in 14 reviews)); "They could pay a little better" ((in 5 reviews)); "Upper management is so unprofessional." ((in 5 reviews)); "Manager gave some regression pack test cases and asked me run those test cases." ((in 3 reviews)); "Training is basically a 90 day probationary period, if you don’t get it by then your canned." ((in 3 reviews))

Question 6

What are employees saying about Brightree layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightree layoffs and their outlook for job security at Brightree in 2026.

Question 7

What Brightree locations have received the highest employee ratings?

Accepted Answer

Atlanta, Peachtree Corners, Lawrenceville

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