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      Brightspeed

      Engaged Employer

      Brightspeed reviews

      3.2

      54% would recommend to a friend

      (249 total reviews)
      avatar

      Tom Maguire

      56% approve of CEO

      48% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Work/Life balance

      3.1

      Culture & values

      3.1

      Senior management

      3.1

      Career opportunities

      Brightspeed has an employee rating of 3.2 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      249 reviews
      1.0
      Jul 17, 2025

      Brightspeed technician review

      Customer service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Union, tools and training provided.

      Cons

      Work life balance has dropped off a cliff recently. Constant senior management churn requiring pointless meetings and emails. This company feels they can utilize your free time better than you and your family can.

      1.0
      Jul 16, 2025

      Never been so happy to leave a job!!!

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      My sales manager was the best manager I’ve ever had. (Unfortunately he is not there anymore).

      Cons

      Worst systems I have ever worked with. We had bad systems, Brightspeed created all there own systems that are even worse. Took me over 60 days to enter 30+ orders for one of their largest companies. The worst part is, other than my sales manager, no one above him cared. Training was a complete waste of time, most of the training time was spent on kahoots. Leadership at the top was happy with a Net Promoter Score in the teens, because it was similar to the competition. Sums up the whole company, happy with mediocrity.

      3.0
      Jul 5, 2025

      Typical phone company

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Building the company was great, watch the teams grow amazing

      Cons

      Reality of gap years where fiber is growing and copper is declining set in and some harsh adjustments were made which led to declining morale

      Viewing 49 - 51 of 249 Reviews
      Related searches: Brightspeed jobs | Brightspeed salaries | Brightspeed benefits | Brightspeed interviews
      ReviewsBrightspeed reviews

      Glassdoor has 255 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.