Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Brightspeed?

54% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (18) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"Good pay and working remote" ((in 24 reviews)); "85% are remote People are great!" ((in 21 reviews)); "Great Benefits and 401k" ((in 19 reviews)); "direct management was great." ((in 11 reviews)); "Work Life balance is great" ((in 10 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 11 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 4 reviews)); "Irregular Hours: Brightspeed is shift work, including nights and weekends, which can disrupt work" ((in 4 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

What are the top reviewed Brightspeed locations?

Charlotte , Raleigh , Kansas City , Austin , Charlottesville , Columbia , Fayetteville , Orlando , Rolla , Dallas , Columbus , Denver , New Orleans , Philadelphia , North Charleston , Toms River , Burlington , Foley , Decatur , Boise , Chicago , Minooka , Jefferson City , Missouri City , Wentzville , West Plains , Cornell , Denmark , Tulsa , Wallace

Brightspeed reviews

3.2

54% would recommend to a friend

(249 total reviews)

Tom Maguire

56% approve of CEO

48% positive business outlook

Ratings by demographic groups

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Brightspeed has an employee rating of 3.2 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

249 reviews

4.0

Aug 26, 2022

I love my job!

Talent acquisition coordinator

Recommend

CEO approval

Business Outlook

Pros

Great company to work with. Experienced leadership that keeps processes simple. Company Mission identity is high and Corporate cultural fit is very important. I can see a lot of growth opportunities in this company. Love the people!

Cons

Have not found any yet!

5.0

Aug 26, 2022

Recruiting/on-boarding process and more

Director

Recommend

CEO approval

Business Outlook

Pros

Fast paced telecommunications company, start-up, great competitive pay/benefits, remote work, seamless benefits sign up and an overall outstanding leadership team to work with.

Cons

Start-ups are fast paced environments and not for the faint of heart

5.0

Aug 26, 2022

Amazing company & people!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are amazing & so helpful! It's a family environment. I love working remote, pay is incredible. I cannot say enough good things about Brightspeed.

Cons

I have nothing negative to say about this incredible opportunity.

Viewing 244 - 246 of 249 Reviews

Jobs at Brightspeed

Collections Specialist

Customer Service Technician

United States

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Customer Service Technician

Brightspeed

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I love my job!

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Amazing company & people!

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