Is Brightview Senior Living a good company to work for?

Brightview Senior Living has an overall rating of 4.2 out of 5, based on over 496 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 82% of employees would recommend working at Brightview Senior Living to a friend and 81% have a positive outlook for the business. The best reviews about Brightview Senior Living have been left by employees working as Vibrant Living Assistant , Concierge and Dining Server .

Does Brightview Senior Living pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightview Senior Living employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Brightview Senior Living. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightview Senior Living?

82% of Brightview Senior Living employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightview Senior Living 3.8 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Brightview Senior Living?

Dining Server (29) , Concierge (27) , Resident Assistant (25) , Server (17) , Dining Services (15) , Vibrant Living Assistant (14) , Dining Room Server (13) , Activities Assistant (9) , Certified Nursing Assistant CNA (9) , Executive Director (9) , Wellness Nurse (7) , Chef (6) , Community Sales Director (6) , Cook (6) , Director (6)

What are the pros of working at Brightview Senior Living according to real employee reviews?

"Benefits were great" ((in 33 reviews)); "Lots of career growth and you get to work with lots of great people that care about you." ((in 19 reviews)); "Brightview hires great staff!" ((in 18 reviews)); "Loved my Coworkers and Residents were great" ((in 13 reviews)); "Flexible schedule for a part time employee" ((in 13 reviews))

What are the cons of working at Brightview Senior Living according to real employee reviews?

"The pay is low for the level of experience that is both required and needed." ((in 31 reviews)); "workers, managers are always present/available to handle the matter." ((in 13 reviews)); "No work life balance." ((in 8 reviews)); "Poor communication" ((in 6 reviews))

What are employees saying about Brightview Senior Living layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightview Senior Living layoffs and their outlook for job security at Brightview Senior Living in 2026.

What are the top reviewed Brightview Senior Living locations?

Baltimore , Rockville , Marlton , Bel Air , Catonsville , Shelton , Bethesda , Paramus , Canton , North Andover , Warren , Annapolis , Perry Hall , Arlington , Wakefield , Mays Chapel , Randolph , Woodbury , Annandale , Wakefield , Edgewater , Nottingham , Severna Park , Towson , White Marsh , Billerica , Boston , Woburn , Mount Laurel , Fairfax

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)

Doug Dollenberg

87% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (487 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

487 reviews

4.0

Apr 9, 2026

Great health benefits but tough client interactions

Concierge

Recommend

CEO approval

Business Outlook

Pros

-AMAZING HEALTH BENEFITS -Christmas bonus -Business Casual attire - no set uniform -Very kind Business Office Manager -Somewhat rewarding

Cons

-Dealing with many rude and condescending seniors and their families (the clients) -Having coworkers with weaker skills or who are newer making more than you -It could easily get busy and sometimes moderately stressful -Consistent phone ringing -Leadership avoiding the clients' phone calls and you end of being the punching bag for complaints out of your control -They don't want you to leave the front desk but have many tasks that require you to be away from the front desk. Management says they'll sit in for you, but don't.

Brightview Senior Living Response

2mo

Thank you for sharing your experience. We’re glad to hear you’ve enjoyed the benefits, bonus program, and support from your Business Office Manager. We also appreciate your feedback. We understand how demanding front desk roles can be, and your concerns around coverage, workload, and communication from leadership are important. We are always working to improve the associate experience. If you’re open to it, we encourage you to reach out to Vicki White, Director of Employee Relations, at (410) 962-0595 to share more. Thank you again for your feedback.

4.0

Mar 14, 2026

Supportive Workplace Focused on Resident Care

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive coworkers who genuinely care about the residents and try to work together as a team. The environment is positive and focused on making residents feel comfortable and respected.

Cons

Scheduling and staffing can sometimes be challenging, which can make shifts busy and demanding.

Brightview Senior Living Response

3mo

Thank you for taking the time to share your experience with us. We’re so glad to hear that you feel supported by your coworkers and that our focus on resident care and respect is coming through in your day-to-day work. Creating a positive, team-oriented environment is incredibly important to us. We also appreciate your honest feedback around scheduling and staffing. We know how much that can impact your experience on the floor, and we’re continuing to look for ways to strengthen coverage and communication to better support our teams. Your advice about listening and improving is heard, and feedback like yours helps us keep moving in the right direction. If you’d like to share more, we encourage you to reach out to Vicki White, Director of Employee Relations, at (410) 962-0595.

5.0

Mar 3, 2026

Great Community

Concierge

Recommend

CEO approval

Business Outlook

Pros

Caring staff, flexible work hours and plenty of opportunity for growth and development.

Cons

For the amount of work that is expected from front-line workers, you should offer better wages.

Brightview Senior Living Response

4mo

Thank you for taking the time to share your feedback and for being part of Brightview for so many years. We’re glad to hear that you’ve experienced the caring culture, flexible scheduling, and opportunities for growth that are so important to us. We also appreciate your perspective regarding wages for frontline roles. Brightview regularly reviews compensation to ensure it remains competitive within the senior living industry and across the communities we serve. Feedback like yours is valuable as we continue evaluating how we support and recognize the important work our frontline associates do every day. If you’d ever like to share more about your experience, we encourage you to reach out to Vicki White, Director of Employee Relations, at (410) 962-0595.

Viewing 7 - 9 of 487 Reviews

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