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Brightway Insurance

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Brightway Insurance reviews

3.0

43% would recommend to a friend

(186 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

186 reviews
4.0
Apr 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great hours and opportunity for bonuses throughout the year

Cons

Lot of information to know and huge workload

avatar
Brightway Insurance Response
9mo
Surplus Lines (high risk or unusual risk coverage) is certainly more challenging than standard Personal Lines insurance. Thank you for your efforts to ensure that all of our customers have an opportunity to find insurance coverage to fit their unique needs.
1.0
Apr 9, 2025

No work life balance stay away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great engineers who care about improving the company.

Cons

No work life balance you can get calls at any time of night and over the weekend and just expected to drop everything. They are slowly outsourcing much of the company offshore and forcing out US workers.

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Brightway Insurance Response
9mo
We not only have great engineers, and a great IT team, we have great team members throughout the company. Certainly, some IT roles and projects can be more demanding than others. We appreciate your support during your time with us and can say that, contrary to your assessment, we have continued to build our IT team and hire some of the best engineers in any industry. Through their exemplary efforts, we recently launched Fusion – our AI-enhanced, proprietary customer marketing, sales and management database for our agents and advisors. It has rapidly become a major differentiator for Brightway, improving our customer service experience and supporting our continued growth.
5.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Brightway Insurance is an incredible company that truly values collaboration. From leadership to every team member, there’s strong teamwork, open communication and support. It’s refreshing to be part of a company where colleagues uplift each other. If you’re looking for a workplace that thrives on teamwork and growth, Brightway is the place to be.

Cons

I have been very content since starting work at Brightway. Only cons are the multiple platforms that basically do the same thing and ability to locate policies and company forms.

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Brightway Insurance Response
9mo
Thank you for your energy, enthusiasm for your role, and appreciation for our collaborative culture. As a support team member in a Brightway agency, you have now had the opportunity to experience Fusion and its ability to streamline your workflows and eliminate the need to work in multiple platforms throughout the workday. We hope this new technology has made your role at Brightway even more enjoyable and fulfilling.
Viewing 22 - 24 of 186 Reviews

Glassdoor has 193 Brightway Insurance reviews submitted anonymously by Brightway Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Brightway Insurance is right for you.