Brilliant Earth reviews

3.0

36% would recommend to a friend

(470 total reviews)
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Beth Gerstein

43% approve of CEO

33% positive business outlook

Brilliant Earth has an employee rating of 3.0 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brilliant Earth employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

470 reviews
2.0
Jul 25, 2025

Not so sparkly

Recommend
CEO approval
Business Outlook

Pros

Caring, smart coworkers Fast paced environment can be stressful but you learn a lot Products are actually sustainably/ethically sourced - no greenwashing Good health insurance WFH

Cons

Since going public the culture has completely changed. Every small issue is an emergency & employees generally expected to work outside of our standard hours. Leadership used to be caring & personable but has now entered full on corporate mode. C suite leadership has a tendency to micromanage & override business recommendations based on how they feel in that moment & anecdotal data despite so much time, care, and analysis being poured into our recommendations & presentations. Along with the shift in day to day culture all of our perks have gone out the window. We used to enjoy a generous employee discount - this was removed without any warning or explanation. We are promised unlimited PTO but are actually capped at 20 days yet do not get paid out days if we leave or have days rolled over into the next year if not taken. The company is also pushing AI extremely hard with no clear plan to track our usage & it's environmental impact like we do with commuting for example. This does not align with our sustainable mission. My coworkers & I are exhausted and fining little motivation to do the work we once loved.

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Brilliant Earth Response
11mo
Thank you for leaving your feedback. We would appreciate an opportunity to better understand your experience. We encourage you to reach out to your HR Business Partner to discuss your feedback further. Also, our employee discount is still active! If you have questions about how to utilize this perk, please also reach out.
1.0
Jul 22, 2025

not worth it

Recommend
CEO approval
Business Outlook

Pros

it’s not like a normal retail job

Cons

it’s worse just stay away

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Brilliant Earth Response
11mo
Thank you for your feedback. We appreciate you leaving a review.
3.0
Jul 22, 2025

Fine for Short Time

Recommend
CEO approval
Business Outlook

Pros

Good Company Mission, Facilities, Nice Product, Fairly Independent

Cons

Micro Management, High Sales Goals for Little Pay, No upward growth, Middle Management is useless

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Brilliant Earth Response
11mo
We are happy to hear you've enjoyed being a part of Brilliant Earth's mission. We'd appreciate an opportunity to understand how we can better support your growth. We encourage you to reach out to your HR Business Partner to understand what growth paths may be available internally!
Viewing 43 - 45 of 470 Reviews

Glassdoor has 481 Brilliant Earth reviews submitted anonymously by Brilliant Earth employees. Read employee reviews and ratings on Glassdoor to decide if Brilliant Earth is right for you.