Broadridge reviews

Layoffs and job eliminations without transparency. As part of "Broadridge 3.0" there are significant layoffs affecting the Marlboro, Needham, and Andover offices. Rumors rampant about which office(s) will close etc. Very shocked by some of those who have lost their jobs, truly great employees. Everyone is scared whenever the HR Lady comes to the office because it means someone else is being let go. Why can't the layoffs be done all in one swoop?

The current platform & system is atrocious. Problems nearly every day which the technology team fixes by putting bandaids on a boat leak. Management could care less about the people below them as long as numbers are hit & their clients are satisfied. Staying late is a necessity if you have any chance of advancing, which is nearly none. The pay grade is on the lower scale for an operations position, although benefits are decent (not great though). Management expects you to do the work of multiple people, & when you go above & beyond for them they take credit for it. There is little room to grow. They hire management positions from the outside instead of promoting from within. There are plenty of misfit toys who are incredibly smart people but are merely here because they can't find anything better. The people who do get promoted from within are either connected to senior management in some capacity or work so many hours during the week management has no choice but promote them. As previously mentioned, the pay structure is ridiculously rigid. You get one bonus per year, regardless of performance, & a "raise" that's a slap in the face if you actually work hard. Raises & promotions are hard to come by, & this department falls into the "penny smart, pound foolish" crowd.