Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 35 reviews)); "Good training and system." ((in 32 reviews)); "some friendly staff" ((in 29 reviews)); "Some great people." ((in 24 reviews)); "Friendly teams and always willing to help" ((in 15 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 26 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 24 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 15 reviews)); "Bad Manager, doesnt care about staff" ((in 11 reviews)); "No benefits at all." ((in 11 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

Brook Street reviews

3.4

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brook Street has an employee rating of 3.4 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews

1.0

May 25, 2021

Disgraceful

Administrative officer

Recommend

CEO approval

Business Outlook

Pros

They find you a job description to apply

Cons

They never get back to you- either emails or answer the phone They are not fully transparent with you about your contract Happy to overpay you but when they don’t provide the full information (therefore their fault) they are more than happy to take the pay off your wages Also doesn’t inform you that your contract has been extended and you have to find out by the other company has to tell you

Brook Street Response

5y

I’m sorry to learn you’ve had a bad experience. At Brook Street we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via our feedback system https://www.brookstreet.co.uk/contact/feedback, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

4.0

May 25, 2021

Temporary Process Assistant at Sopra Steria

Process assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly staff as points of contact - available when needed Weekly payments instead of monthly payments Ample opportunity for overtime should you wish to work more than your contracted hours Holiday hours accrue very quickly with Brook Street

Cons

There are no cons to list here.

Brook Street Response

5y

Thank you for your review. It is pleasing to know you are enjoying your time with Brook Street.

1.0

May 19, 2021

Discriminating

Warehouse

Recommend

CEO approval

Business Outlook

Pros

At least I said what I wanted

Cons

It takes ages for them to respond/reply. When finally it's done and you're ready to work they can't take you on board because you're not allowed because o be exempt from face covering(despite of health issues) that's the way it is in the place they represent. It's against the law, Human rights and it's disgusting. That say we know but we can't do nothing about that. Just wow. If your client rape or murder you'll be also we can't do nothing about that even if us disgraceful and against law. You should be banned forever

Brook Street Response

5y

Hi, I’m sorry to hear you’ve had a bad experience. If you wish to provide additional details via our feedback system https://www.brookstreet.co.uk/contact/feedback, a senior member of staff will look into this for you.

Viewing 325 - 327 of 540 Reviews

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Brook Street reviews

Company ratings over time

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Reviews by job title

Disgraceful

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Discriminating

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