Brook Street reviews

3.4

32% would recommend to a friend

(540 total reviews)
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Michael Stull

5% approve of CEO

33% positive business outlook

Brook Street has an employee rating of 3.4 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews
2.0
Nov 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Good training that sets recruiters up for life. Family feel about the company. The working day flies by. Lots of job satisfaction.

Cons

Poor wages. Poor or non-existent commmission. Very cliquey at the top in Senior Management. Dominated by chain smoking , middle-aged women with hearts of stone. Unrealistic targets. A bit "rah -rah". My advice to new Recruiters is start your career with firms like Brook Street and move on to a " proper" agency after 12 months or so. Soak up the training/experience & then get out quick !

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Brook Street Response
7y
Thank you for your honest review, I'm very pleased to hear about your job satisfaction and the training that you received. We believe in a culture of learnability, where employees can acquire transferable skills, so I'm very happy to hear you experienced this. I'm less thrilled to read your comments about management. I don't know how long ago you were working with us but I hope that this perception has since changed. Please rest assured that your feedback will be taken on board.
3.0
Oct 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Can offer long-term work but you need to play ball and not get too fussy. Salary quite good.

Cons

If you walk away (even with good reason) they will not offer any other work. Tried re-registering a couple of years later and they took £25 to cover DBS but had no intention of offering work. I was offered a refund but that never arrived and was probably just to soft-soap me.

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Brook Street Response
7y
Thank you for your honest review, I'm sorry to hear about your experience. If you'd like to discuss your feedback further please contact me via contact.us@brookstreet.co.uk.
Viewing 424 - 426 of 540 Reviews

Glassdoor has 793 Brook Street reviews submitted anonymously by Brook Street employees. Read employee reviews and ratings on Glassdoor to decide if Brook Street is right for you.