Brook Street reviews

3.4

32% would recommend to a friend

(540 total reviews)
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Michael Stull

5% approve of CEO

33% positive business outlook

Brook Street has an employee rating of 3.4 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews
1.0
Apr 20, 2023

Stay away

Recommend
CEO approval
Business Outlook

Pros

Can’t think of any pros - genuinely stay away if they try to hire you for a role within Brook Street, I imagine being a temp is okay

Cons

- paper payslips, despite the temps being given online ones - poor pay up until a few years ago it wasn’t much different than minimum wage, the bonus was pitiful - high turnover, I saw a review saying they haemorrhage staff this is more true than you can believe - worked to the bone (it’s not uncommon for people to receive emails from others in the company as early as 6am or as late as 9pm) - they installed a ‘protected hour’ meant to champion mental health, it is literally your legally allowed lunch break - don’t hire enough staff on the public sector side as they view it as a waste of money, even though they know people are working massive amounts of unpaid overtime (this was mentioned in a all employee meeting by one of the directors who thanked everyone for their unpaid overtime, then said next year we’re going to get more done, with no word on recruitment drives - no company culture - invited all the managers to a two night stay at a hotel for a big meeting with free drinks, nice for them, nothing for the actual workers who bring in the money - entitled managers who bully people, and when you mention it to your manager, and the higher ups, they say “that’s just what they like” -little to no career progression, it’s either a sideways step, or step down -the same few managers are the ones getting constantly promoted

5.0
Apr 5, 2023

Great place to work!!!

Recommend
CEO approval
Business Outlook

Pros

Great management support with excellent work environment! Fabulous training! Flexible schedule to work from home Great benefits & Career Ladder where consultants can earn £40k basic

Cons

High turnover off staff, as they took on a lots of new consultants to train them it made the turnover rather high! :-(

5.0
Mar 31, 2023

great

Recommend
CEO approval
Business Outlook

Pros

weekly pay can be reassigned if needed

Cons

not too communicative via their customer care emails

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Brook Street Response
3y
Hi, thank you for your five star review. It is very pleasing to learn that Brook Street is providing a great recruitment service.
Viewing 178 - 180 of 540 Reviews

Glassdoor has 793 Brook Street reviews submitted anonymously by Brook Street employees. Read employee reviews and ratings on Glassdoor to decide if Brook Street is right for you.