Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 39 reviews)); "Good training and system." ((in 30 reviews)); "some friendly staff" ((in 27 reviews)); "Some great people." ((in 25 reviews)); "Very good teams to work with" ((in 18 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 29 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 23 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 20 reviews)); "Bad Manager, doesnt care about staff" ((in 10 reviews)); "No benefits at all." ((in 10 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

Brook Street reviews

3.4

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (540 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brook Street has an employee rating of 3.4 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews

1.0

Mar 21, 2022

Downfalls

Office administrator

Recommend

CEO approval

Business Outlook

Pros

No pros in my estimation

Cons

They’ll take forever to reply or absolutely ignore emails. Extremely unprofessional

Brook Street Response

4y

Hi, I’m sorry to learn you’ve had a bad experience. At Brook Street we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via our feedback system https://www.brookstreet.co.uk/contact/feedback, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

1.0

Mar 16, 2022

Management will frustrate you!

Recruitment consultant

Recommend

CEO approval

Business Outlook

Pros

The commission structure was good, although possibly standard to the current market.

Cons

Management don't receive proper training at all. In fact, if you are the only person left in the branch because of the high turnover then you will automatically be promoted to manager status. If this suits you then go for it. You will be micromanaged to an inch of your life but an incompetent manager who was so dizzy, I'm shocked she even knew her own name half of the time. If it wasn't for such poor management, I wouldn't have been so frustrated and left.

2.0

Mar 16, 2022

High-Street

Consultant

Recommend

CEO approval

Business Outlook

Pros

was local to me, thats it

Cons

low fees and little training

Viewing 259 - 261 of 540 Reviews

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Brook Street

Brook Street reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Downfalls

Management will frustrate you!

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