Does Brookfield Zoo Chicago pay their employees well?

According to anonymously submitted Glassdoor reviews, Brookfield Zoo Chicago employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brookfield Zoo Chicago. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Brookfield Zoo Chicago?

59% of Brookfield Zoo Chicago employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brookfield Zoo Chicago 3.5 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Brookfield Zoo Chicago?

Admissions Associate (10) , Guest Services (4) , Merchandise Associate (4) , Food Service Worker (3) , Park Safety Officer (3) , Seasonal Animal Care Specialist (3) , Banquet Server (2) , Cashier (2) , Customer Service Associate (2) , Director (2) , Food Service Associate (2) , Guest Service Representative (2) , Marketing (2) , Seasonal Zookeeper (2) , Zoo Keeper (2)

What are the pros of working at Brookfield Zoo Chicago according to real employee reviews?

"The people are work with are great and I am fairly compensated." ((in 15 reviews)); "Good benefits" ((in 5 reviews)); "Friendly work environment and people." ((in 4 reviews)); "Very talented and dedicated staff, strong mission, able to feel part of making a real difference in the world for animals and nature" ((in 3 reviews)); "FREE ADMISSION ." ((in 3 reviews))

What are the cons of working at Brookfield Zoo Chicago according to real employee reviews?

"Rude, ineffective management that chafes against the values the institution claims to espouse." ((in 11 reviews)); "Long hours" ((in 9 reviews)); "Low pay." ((in 7 reviews)); "I had a great manager , strong leader that was very set in his ways but empowered his staff and i had a bad manager that had no leadership experience who said do what you think is right but would use it against you if you didn't do things the way she would and if she didn't have experience in a subject she would try to sound knowledgeable and get upset if anyone corrected her inaccuracies." ((in 5 reviews)); "Upper Management seems to be a bit hypocritical in there actions." ((in 5 reviews))

What are employees saying about Brookfield Zoo Chicago layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brookfield Zoo Chicago layoffs and their outlook for job security at Brookfield Zoo Chicago in 2026.

What are the top reviewed Brookfield Zoo Chicago locations?

Brookfield , Chicago , Berwyn , Lyons , Oak Lawn , Oak Park , Wheaton , Stickney

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Brookfield Zoo Chicago

Brookfield Zoo Chicago reviews

3.6

59% would recommend to a friend

(135 total reviews)

Dr. Michael Adkesson

35% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (135 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brookfield Zoo Chicago has an employee rating of 3.6 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brookfield Zoo Chicago employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

135 reviews

5.0

Mar 22, 2026

Great easy part time job

Admissions associate

Recommend

CEO approval

Business Outlook

Pros

It's simple, laid back, and fun

Cons

It can get boring from the lack of brain usage

4.0

Jan 28, 2026

Seasonal keeper

Seasonal animal care specialist

Recommend

CEO approval

Business Outlook

Pros

Good opportunities for seasonal employees. Nice group facilities.

Cons

Poor keeper spaces. Unfixed maintenance issues.

4.0

Jan 9, 2026

Crew member experience

Crew member

Recommend

CEO approval

Business Outlook

Pros

Benefits for visiting the zoo Interact with all different cultures Reliable job security

Cons

Difficult guests Staff confusion based on location Working in harsh temperature elements depending on location

Viewing 1 - 3 of 135 Reviews

Jobs at Brookfield Zoo Chicago

Carnivores/Small Mammals - Animal Care Specialist

NatureStart Programs - Coordinator, Play Programs

Director of Guest Experience & Revenue

Life Support - Craftsworker (Aide)

Police Dept - Sergeant

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Brookfield Zoo Chicago

Brookfield Zoo Chicago reviews

Company ratings over time

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Reviews by job title

Great easy part time job

Seasonal keeper

Crew member experience

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