Does Brother USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Brother USA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Brother USA. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Brother USA?

63% of Brother USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brother USA 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brother USA?

Marketing (8) , Manager (7) , Product Manager (5) , Senior Manager (5) , Intern (4) , Director (3) , Sales (3) , Sales Manager (3) , Accountant (2) , Chef De Marché (2) , Director of Sales (2) , Marketing Director (2) , Marketing Specialist (2) , Product Marketing (2) , Project Manager (2)

What are the pros of working at Brother USA according to real employee reviews?

"Great benefits and good company to work with." ((in 23 reviews)); "The majority of the people are friendly & are team oriented." ((in 13 reviews)); "Decent pay and benefits" ((in 7 reviews)); "Salary, benefits, challenging sales environment." ((in 6 reviews)); "Good Company, great benefits and most employees stay for a long time." ((in 5 reviews))

What are the cons of working at Brother USA according to real employee reviews?

"Management is clueless and disorganized." ((in 12 reviews)); "The company is making so called changes but these changes are being felt more by the lower level employees while the senior management continues to stay in their cushy jobs." ((in 5 reviews)); "Most manager are able and good leaders, but few are, really, absolutely the worst I have ever seen." ((in 5 reviews)); "Cliquey office politics outshine any actual accomplishments or skills." ((in 3 reviews))

What are employees saying about Brother USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brother USA layoffs and their outlook for job security at Brother USA in 2026.

What are the top reviewed Brother USA locations?

Bridgewater , Bartlett , Memphis , New Brunswick , Basking Ridge , Branchville , Edison , Hillsborough , Jersey City , Monroe Township , Piscataway , Chicago , Richmond , Washington , Arlington , Midland , Cordova , Irvine , Los Angeles , Boulder , Bethlehem , Villanova , Fort Lauderdale , Atlanta , Cleveland Heights

Brother USA reviews

3.6

63% would recommend to a friend

(157 total reviews)

Kenji Kamei

100% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brother USA has an employee rating of 3.6 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Reviews by job title

157 reviews

2.0

Aug 3, 2015

Oversight and Ethics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In general, people are friendly and the company is supportive of changes, including very generous in investing in IT systems.

Cons

Not enough oversight from management, as the Board Directors are all internal members and have been in there for years. No change and very little actions. In addition, the Corporate Compliance Officer is one of the Ethic Committee members. There is clearly a conflict of interest.

4.0

Jul 27, 2015

Brother International

Field merchandiser

Recommend

CEO approval

Business Outlook

Pros

Great Japanese company has been around for over a century. Great benefits and pay. Mostly nice helpful staff. Employees around the world. Much opportunity for growth. Big on the corporate culture.

Cons

The Field Merchandiser trainer is very rough around the edges.

2.0

Jul 27, 2015

Product Manager

Product manager

Recommend

CEO approval

Business Outlook

Pros

Years ago, Brother had the feel of a family company and they will insist that it still does. However, the work environment has changed dramatically over the years and not for the better! For those joining the company, make sure you negotiate your salary well, since the annual pay raise is between 2 and 2.5% a year.

Cons

If you are a creative person and do not want to be micro-managed, this is not the place for you! No matter what you are working on - concept, design, color, font size, you name it - it will be changed! If you work in the Marketing Dept, you not only do Marketing, but also answer Customer Service questions and work on the financial aspects of the business as well. Everyone there is now a "jack of all trades and master of none".

Viewing 130 - 132 of 157 Reviews

Jobs at Brother USA

Associate, Customer Service Development

Specialist, Customer Accounts

Senior Administrative Assistant

Coordinator, CS System & Project Support

Manager, Vendor Operations

Brother USA

Brother USA reviews

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Brother International

Product Manager

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