Does Brother USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Brother USA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Brother USA. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Brother USA?

63% of Brother USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brother USA 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brother USA?

Marketing (8) , Manager (7) , Product Manager (5) , Senior Manager (5) , Intern (4) , Director (3) , Sales (3) , Sales Manager (3) , Accountant (2) , Chef De Marché (2) , Director of Sales (2) , Marketing Director (2) , Marketing Specialist (2) , Product Marketing (2) , Project Manager (2)

What are the pros of working at Brother USA according to real employee reviews?

"Great benefits and good company to work with." ((in 23 reviews)); "The majority of the people are friendly & are team oriented." ((in 12 reviews)); "The pay is decent and the benefits are good." ((in 7 reviews)); "Work life balance is good for most" ((in 7 reviews)); "great benefits and great employees" ((in 6 reviews))

What are the cons of working at Brother USA according to real employee reviews?

"Management is clueless and disorganized." ((in 12 reviews)); "Most manager are able and good leaders, but few are, really, absolutely the worst I have ever seen." ((in 6 reviews)); "The company is making so called changes but these changes are being felt more by the lower level employees while the senior management continues to stay in their cushy jobs." ((in 5 reviews)); "Cliquey office politics outshine any actual accomplishments or skills." ((in 3 reviews))

What are employees saying about Brother USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brother USA layoffs and their outlook for job security at Brother USA in 2026.

What are the top reviewed Brother USA locations?

Bridgewater , Bartlett , Memphis , New Brunswick , Basking Ridge , Branchville , Edison , Hillsborough , Jersey City , Monroe Township , Piscataway , Chicago , Richmond , Washington , Arlington , Midland , Cordova , Irvine , Los Angeles , Boulder , Bethlehem , Villanova , Fort Lauderdale , Atlanta , Cleveland Heights

Brother USA reviews

3.6

63% would recommend to a friend

(157 total reviews)

Kenji Kamei

100% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (157 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brother USA has an employee rating of 3.6 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Reviews by job title

157 reviews

2.0

Mar 11, 2015

Much left to be desired

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong camaraderie amongst coworkers who are friendly and part of an established team. Operational procedures well-documented. Well-liked globally recognized name brand. Founding company in Japan appears to be very innovative and hard-working. Management tries to be sincere and appreciative of team members' efforts.

Cons

Departments work in silos. A lot of talk to change and innovate but processes and management stuck in specific "channels" and old ways of thinking. Increasing bureaucracy slowing down processes, market competitiveness, and sales. Company culture based on cliques. Not easy to feel like you are part of a real family.

2.0

Dec 21, 2014

Where career dreams, creativity and empowerment go to die.

Marketing

Recommend

CEO approval

Business Outlook

Pros

Good benefits, decent pay and good job security (although that is changing rapidly). Nice office building and amenities. Great holiday party and other activities (summer picnic, etc) Some very nice people.

Cons

If you are in the Marketing Department in the Business Machine Group, be prepared to be micro-managed, marginalized, beaten down - all on the good days. Gets worse from there. You are generally punished for independent thought, strategic drive, creativity and daring to question the status quo. Sure, there is lip service that preaches the contrary, but don't believe it. The real change the organization needs is not happening - only window dressing change to kick the can down the road.

4.0

Oct 15, 2014

good company

Software support

Recommend

CEO approval

Business Outlook

Pros

great benefits and great employees

Cons

rude customers and incentives could be more often

Viewing 145 - 147 of 157 Reviews

Jobs at Brother USA

Specialist, Customer Accounts

Associate, Customer Service Development

Senior Specialist, Customer Accounts

Senior Administrative Assistant

Manager, Outbound Transportation

Brother USA

Brother USA reviews

Company ratings over time

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Reviews by job title

Much left to be desired

Where career dreams, creativity and empowerment go to die.

good company

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