Does Brother USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Brother USA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Brother USA. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Brother USA?

63% of Brother USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brother USA 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brother USA?

Marketing (8) , Manager (7) , Product Manager (5) , Senior Manager (5) , Intern (4) , Director (3) , Sales (3) , Sales Manager (3) , Accountant (2) , Chef De Marché (2) , Director of Sales (2) , Marketing Director (2) , Marketing Specialist (2) , Product Marketing (2) , Project Manager (2)

What are the pros of working at Brother USA according to real employee reviews?

"People oriented; Flexible; Good benefit" ((in 25 reviews)); "The majority of the people are friendly & are team oriented." ((in 14 reviews)); "Work life balance is good for most" ((in 9 reviews)); "The pay is decent and the benefits are good." ((in 8 reviews)); "great benefits and great employees" ((in 6 reviews))

What are the cons of working at Brother USA according to real employee reviews?

"Management is clueless and disorganized." ((in 13 reviews)); "Most manager are able and good leaders, but few are, really, absolutely the worst I have ever seen." ((in 6 reviews)); "The company is making so called changes but these changes are being felt more by the lower level employees while the senior management continues to stay in their cushy jobs." ((in 5 reviews)); "Cliquey office politics outshine any actual accomplishments or skills." ((in 3 reviews))

What are employees saying about Brother USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brother USA layoffs and their outlook for job security at Brother USA in 2026.

What are the top reviewed Brother USA locations?

Bridgewater , Bartlett , Memphis , New Brunswick , Basking Ridge , Branchville , Edison , Hillsborough , Jersey City , Monroe Township , Piscataway , Chicago , Richmond , Washington , Arlington , Midland , Cordova , Irvine , Los Angeles , Boulder , Bethlehem , Villanova , Fort Lauderdale , Atlanta , Cleveland Heights

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Brother USA

Brother USA reviews

3.6

63% would recommend to a friend

(157 total reviews)

Kenji Kamei

100% approve of CEO

46% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Culture & values

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Brother USA has an employee rating of 3.6 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

157 reviews

4.0

Aug 1, 2024

Brother Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working here has been a fantastic experience—our collaborative culture and supportive team truly make every day enjoyable and fulfilling. The positive energy and genuine camaraderie among colleagues make this company an outstanding place to grow and thrive.

Cons

Working in an environment with slight micromanagement can sometimes feel restrictive, limiting personal autonomy and creativity.

2.0

Jul 22, 2024

CXC Worst Department to Work In

Specialist

Recommend

CEO approval

Business Outlook

Pros

Try to provide fun activities to show their appreciation but this is all part of the game and how it looks to other departments.

Cons

The Sr. VP, VP and Senior Directors inability to provide knowledgeable and effective leadership has had a detrimental impact on CXC. This lack of knowledge not only impedes their own productivity but also places an undue burden on their colleagues who must compensate for their deficiencies. As a result, deadlines are missed, projects are delayed and the overall efficiency of the department suffers. This impacts each employee's performance review within the department.

2.0

Jul 18, 2024

Not my favorite

Compliance specialist

Recommend

CEO approval

Business Outlook

Pros

They offered a good salary, but there is room for improvement.

Cons

I would caution anyone considering employment with this company. My experience was quite negative due to several issues: Lack of Integrity: The company does not adhere to its own policies and made several false statements during the interview process. Unprofessional Interview Process: The interview process was disorganized and unprofessional. Despite expressing interest in hiring me, HR failed to follow up in a timely manner, resulting in an additional month of delay before I was officially hired. Overall, my experience suggests a lack of transparency and efficiency within the company. Proceed with caution.

Viewing 16 - 18 of 157 Reviews

Jobs at Brother USA

Specialist, Customer Accounts

Associate, Customer Service Development

Senior Administrative Assistant

Manager, Outbound Transportation

Director, Program Management & Delivery