Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      BrowserStack

      Engaged Employer

      BrowserStack Senior Support Engineer reviews

      5.0

      100% would recommend to a friend

      (2 total reviews)
      avatar

      Ritesh Arora

      100% approve of CEO

      100% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      2 reviews
      5.0
      May 26, 2026

      Good place to learn and grow professionally

      Senior support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provides a good environment to learn and grow, especially in customer support and troubleshooting. Team members are helpful and approachable, and there is good exposure to different tools and technologies. Work culture is generally positive and collaborative.

      Cons

      At times the workload can be high, especially during customer issues. Some processes could be improved to reduce dependency between teams and speed up issue resolution.

      5.0
      May 18, 2026

      Great work-life balance with supportive colleagues and management

      Senior support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      >Good Work-Life Balance: Management genuinely respects your time. It’s a place where you can actually have a life outside of office hours without the guilt. >The colleagues here are amazing. There is a real sense of teamwork. >One of the best parts about working here is that people actually listen to your feedback and take it seriously. It’s refreshing to be in a place where your input translates into action.

      Cons

      Shift Allowance: The shift allowance definitely has room for improvement and should be revised. While I haven't noticed any major red flags or structural cons, I do feel the career roadmap for support roles could be expanded. Providing more growth and advancement opportunities for these roles would be a huge plus.

      Related searches: BrowserStack Senior Support Engineer jobs | BrowserStack Senior Support Engineer salaries | BrowserStack benefits | BrowserStack interviews
      BrowserStack reviewsBrowserStack Senior Support Engineer reviews

      Glassdoor has 1,030 BrowserStack reviews submitted anonymously by BrowserStack employees. Read employee reviews and ratings on Glassdoor to decide if BrowserStack is right for you.