Bucherer reviews

3.1

36% would recommend to a friend

(66 total reviews)
avatar

Guido Zumbühl

72% approve of CEO

36% positive business outlook

Bucherer has an employee rating of 3.1 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

66 reviews
5.0
Sep 10, 2020

Enjoyable

Recommend
CEO approval
Business Outlook

Pros

The company has ensured we have been looked after during the difficult times - was paid 100% through the furlough period, this could have been very different, and no sales jobs have gone. have done luxury for many years not that different to other brands in how things work.

Cons

Commission needs to be clearer Higher staff discount would be nice

1.0
Sep 6, 2020

Toxic culture

Recommend
CEO approval
Business Outlook

Pros

-good to expand your client base -good for entry level luxury experience -staff sales can be good - good events -brand training opportunities -great if you're Chinese and speak Mandarin, preferential treatment, better pay and sales opportunities.

Cons

-no structure, little support from higher management - blame culture, dog eat dog culture, sink or swim culture, - favouritism - no recognition, credit or appreciation - too many restrictions in selling, hands were tied, no fun in selling, micromanagement - toxic environment/ management styles, lack of social intelligence in management -fickle commission schemes - lack of luxury attitudes -super high staff turnover, poor staff retention -management lack people/interpersonal skills. -closed minded/ negative attitudes/mindsets - if you are a person of colour you probably won't progress far (unless your chinese) - unrealistic expectations in work load versus delivering excellent customer service, never enough staff to give consistent high level of service.

1.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Great working with all the different watch brands. Lovely team that work on the sales floor and head office staff are friendly and kind.

Cons

Senior management apply a blame culture with no interest in supporting and developing staff. Amateur Machiavellian tactics are used to manage out good staff to hide the inadequacies of management. No point going to HR as they are not there for the people.

Viewing 55 - 57 of 66 Reviews

Glassdoor has 127 Bucherer reviews submitted anonymously by Bucherer employees. Read employee reviews and ratings on Glassdoor to decide if Bucherer is right for you.