Does Buffalo Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Buffalo Exchange employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Buffalo Exchange. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Buffalo Exchange?

26% of Buffalo Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Buffalo Exchange 2.3 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Buffalo Exchange?

Buyer (244) , Associate Manager (35) , Store Manager (28) , Sales Associate (23) , Cashier (20) , Assistant Buyer (15) , Sales Associate/Cashier (14) , Solo Buyer (13) , Independent Buyer (11) , Buyer Solo (8) , Entry Level Buyer (6) , ASM- Assistant Store Manager (5) , Assistant Manager (5) , Associate Store Manager (5) , Buyer - Solo (5)

What are the pros of working at Buffalo Exchange according to real employee reviews?

"Benefits are good and available to part timers." ((in 41 reviews)); "fun people first dibs on cool clothes" ((in 23 reviews)); "Thorough training on how to buy clothing from the public." ((in 16 reviews)); "I learned a lot of good skills for life and for the work field." ((in 13 reviews)); "bonuses; benefits; discount for clothing; great employees" ((in 10 reviews))

What are the cons of working at Buffalo Exchange according to real employee reviews?

"Lots of turnover (usually firing) Corporate messaging doesn't square with low pay and job insecurity" ((in 70 reviews)); "Bad management and poor company policies" ((in 67 reviews)); "Lots of conflicting responses among managers and bad communication" ((in 42 reviews)); "They don’t care about you, upper management is absolutely horrible" ((in 23 reviews)); "No work/life balance for store employees" ((in 17 reviews))

What are the top reviewed Buffalo Exchange locations?

New York , Portland , Los Angeles , San Francisco , Tucson , Seattle , Austin , Brooklyn , Dallas , Chicago , Houston , Santa Monica , San Diego , Tempe , Philadelphia , Chelsea , Washington , Sherman Oaks , Costa Mesa , Las Vegas , Denver , Phoenix , Berkeley , Boston , Atlanta , Minneapolis , Nashville , Fullerton , Eugene , Boulder

Buffalo Exchange reviews

2.4

26% would recommend to a friend

(680 total reviews)

Kerstin Block

30% approve of CEO

24% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.5

Culture & values

2.5

Compensation and benefits

2.4

Career opportunities

2.3

Work/Life balance

2.1

Senior management

Buffalo Exchange has an employee rating of 2.4 out of 5 stars, based on 680 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Buffalo Exchange employee rating is 32% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

680 reviews

2.0

Jul 12, 2013

Work/Life balance is non-existent and a completely chaotic work environment

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Great clothing, fun co-workers, never a dull moment, cool CEO, the company is really good at pretending to care for its employees, if you are interested in making Buffalo Exchange your entire life you can move up relatively quickly.

Cons

Every single person who works for this company is overworked and underpaid (Except maybe upper- upper management). I worked at three different locations and all were completely chaotic because management could not live up to the incredibly high expectations/overwhelming workload. Unless you want to live and breathe Buffalo Exchange I would not recommend working here. As an Associate Manager I did not enjoy constantly having to write up and give negative feedback to incredibly overworked and underpaid buyers. If you are going to pay someone only 10 dollars an hour you can't expect them to hand their soul over to your company.

4.0

Jun 14, 2013

Great Place to work

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Amazing Benefits, great co-workers, many opportunities to advance with the company, every day is different and nothing ever becomes repetitive or boring. It is truly for people who love fashion, there are many networking opportunities and perks (the fabulous items that come in!). Working here helps develop important life and trade traits (confidence, people skills, IT skills, merchandising skills, professionalism, etc). This company makes you feel like you matter and the CEO is still extremely invested in every single store she owns. Upper-management will gladly strike up a conversation with any employee in the store and remember there name after one time.

Cons

The work load can become a bit overwhelming and the work life vs. personal life struggle is a bit demanding. There is high turn over because the job requires much self development that many struggle with completing. Customers do become upset when the selling process doesn't go there way and will take it out on the employee. There is also a lot of attempted theft which is a constant red flag in your mind at all times while on the job.

2.0

May 28, 2013

Great public face, chaos behind the scenes

Buyer, keyholder, assistant manager

Recommend

CEO approval

Business Outlook

Pros

Opportunities provided for growth, solid benefits, management favors promoting from within, company works with a number of national and local charitable groups

Cons

Has grown more quickly than infrastructure supports, technologically inefficient, handicap friendliness not a priority, poor quality/lack of company provided training, grossly unprofessional bureaucratic in-fighting, lack of employee diversity

Viewing 664 - 666 of 680 Reviews

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Jobs at Buffalo Exchange

Cashier – Nogales Outlet

Nogales, AZ

View job

Cashier – San Diego (Hillcrest)

Cashier – NYC (Chelsea)

Entry-Level Buyer – Las Vegas (Arts District)

Expansion Office Assistant – Tucson (HQ)