Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,769 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Nov 18, 2014
Recommend
CEO approval
Business Outlook

Pros

It's fun hanging out with kids most of the day. The environment is full of bear puns, which may or may not get old quickly. The pay is not too bad as a CWM, but you end up working a lot of additional hours during peak times. Ability to attract fun employees that love kids makes for a great team.

Cons

Unrealistic sales plans so that your bonus is unattainable, with up to 20% increases over LY for base plan. Corporate communication needs to be streamlined. It's like they're a small company still, but they're trying to fit into big boy pants & don't know how to do it. Tools are all over the place and processes differ from district to district and even store to store. Quality issues with products have gotten increasingly worse, even over a one year time span. Unprofessional altogether.

2.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun working with kids. Pretty flexible hours

Cons

Horrible, prejudiced management. I recently resigned due to inappropriate and inconsistent management practices and after turning in my letter of resignation, management retaliated with threats of firing me for fraud and made me write another letter under duress, resigning on the spot.

1.0
Feb 14, 2014
Recommend
CEO approval
Business Outlook

Pros

BAB can offer a fun and pleasant atmosphere for workers with lots of interaction between customers/guests and kids.

Cons

some store management practices are not conducive to high employee retainment and morale

Viewing 40 - 42 of 1,769 Reviews

Glassdoor has 1,850 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.