Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,771 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Dec 14, 2014

Decent Place To Work

Recommend
CEO approval
Business Outlook

Pros

Build A Bear was a fun and interesting job. I enjoyed that they encouraged you to sell more and sign people up for memberships by rewarding you yet didn't really place excessive pressure on sales. Really enjoyed talking to the children and families who came in. You sometimes start to see a lot of regulars. Laid back atmosphere. Friendly customers. Flexible hours. I had no trouble requesting time off. Do well at your job and you will be rewarded for it.

Cons

It can get EXTREMELY crowded on the weekends and this can get kind of stressful if you're on stuff machine. Co-workers kind of cliquey but it's nothing that will really distract from your job. Managers are immature. They are also TERRIBLE at handling a last minute emergency. If you ever call-in they have trouble replacing you and management may become rude to you and hold it against you. Had a great relationship with management until I called in sick once. After that I was constantly spoken down to and disrespected.

3.0
Dec 3, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoy working with the children. The best part of this job is seeing a smile on their face. The 30% off comes in handy around the holidays. Listen to children's music all day!

Cons

Co-workers are very odd. Hours are terrible. Make you work on Thanksgiving, Christmas Eve, New Years Eve. You are put on call. Managers can be rude. It's nothing like it looks coming in as a customer.

5.0
Nov 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The employees fit together so well, its's like a huge family. They work around your schedule. I am a student and was able to get a good amount of hours around my schedule.

Cons

If you're not too into talking to strangers, this isn't for you. You must be happy and cheery and peppy. Willing to sell everything, without pushing too much.

Viewing 1618 - 1620 of 1,771 Reviews

Glassdoor has 1,852 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.