Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,771 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

It's a great place to say you work at. I loved seeing all the little kids making furry friends and celebrating different things. They have good benefits for part time managers, paid days off, birthday paid, holiday pay, medical/dental benefits.

Cons

They do not care about the concerns of anyone other than store manager. No hotline for internal issues, no accountability for manager. On a busy day with poor organization it can make for a very long shift and unhappy guests. Heavily reply on guest feedback.

2.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun working with kids. Pretty flexible hours

Cons

Horrible, prejudiced management. I recently resigned due to inappropriate and inconsistent management practices and after turning in my letter of resignation, management retaliated with threats of firing me for fraud and made me write another letter under duress, resigning on the spot.

1.0
Jun 16, 2014

Fun Job, Terrible Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you like being around kids, this is a good job because there are swarms of kids here all day long. Pretty easy going job.

Cons

Management is unorganized and inconsiderate. Often schedules you the next day without telling you, makes you stay late w/o asking. Demands that you push people to buy more expensive things. After letting them know I was quitting, they told me I "couldn't quit" because I wasn't at my new job as long and they had me first, and that they would take it out on other employees if I quit. I lived far away and they knew this, yet would constantly send me home after only two hours of work because we were slow.

Viewing 1648 - 1650 of 1,771 Reviews

Glassdoor has 1,852 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.