Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,770 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Nov 3, 2017

No Incentives

Recommend
CEO approval
Business Outlook

Pros

Good conversation starter job had its perks of being fun. Gained experience while I was young

Cons

Low wage and little career progression or opportunities to do other roles. I was never allowed to be trained on tills or do any other role other than to greet customers, and build bears (as well as the stock rotation before the shop opened) The wage I got was nowhere near enough to make going to work even worthwhile as it was an outlet store which required a bus to get to and on 4.35 an hour with a month in hand over the Christmas period I was left with little to no money for Christmas. I was let go without proper reasoning or explanation ( My manager sent me a facebook message telling me not to come in for the rest of my shifts as I had a panic attack while greeting and meeting visitors as the store was so busy and understaffed. As I went to the back to get some fresh air and water I was told to go home and later fired) I felt very disposable and as a part-time employee there was a big company culture that I just did not fit into

5.0
Oct 19, 2017

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

good work environment flexible hours allows room for growth acknowledgement of strengths appreciation for sales associates tolerance

Cons

minimum wage for sales associates

4.0
Oct 13, 2017

Let down

Recommend
CEO approval
Business Outlook

Pros

I worked in this company for 2/3 years and it was the nicest company to work for, it is such a happy place as you can imagine where for once you are encouraged to build a relationship with your staff, sales coaching and hard selling teaching the staff the figures and what they mean it was amazing. as a member of staff you will be treated extremely well and will always have a happy shift, no stress just making kids days. As an assistant manager you will receive training courses and training in store I learnt all my selling knowledge here as it's all about pushing for the add ons and the best part is that the staff learn it all too! A great bit of knowledge to take to any company. You get a limited edition small Christmas teddy every year too and sweets at Halloween.

Cons

I had an extreme passion for this job and I have always wanted to keep pushing higher in my career so when I came to the company and ended up acting store manager I thought I'd made it and was over the moon, I ran the store well and hit targets even though staff were low I kept the team together. And the position was given to another store manager as a transfer. I was devastated however I was young and put it down to me being too young which was even worse. So if you are racing up the career ladder you won't reach the top here :(

Viewing 1699 - 1701 of 1,770 Reviews

Glassdoor has 1,851 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.