Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,769 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Dec 27, 2012

Great Company

Recommend
CEO approval
Business Outlook

Pros

great culture, friendly, communication is excellent

Cons

Very little room for advancement past Assitant Manager, there are not a lot of stores and the company is so great that no one ever wants to leave.

2.0
Dec 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy work for the most part. Stuffing a bear doesn't take to much effort.

Cons

The cons of any retail job. Terrible hours, work weekends and holidays, higher ups breathing down your neck about hours, etc. Making numbers and focusing on metrics is huge a BBW. I understand it is a business, but don't say your focused on the customer and then push so freaken much to sell so much crap. Everything is super corny. They embed the word "bear" into everything, which is both annoying and stupid. Ex. instead of territory, it's "bearitory."

3.0
Aug 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers and guests, fun place to work, the discounts are decent and kids think you are cool when you tell them where you work.

Cons

The quality of the product has declined, most of the benefits have been changed or are gone, the raises are very little if you even get one, the part time workers get very few hours so that creates a bigger turn-over rate, the amount of hours you are given to run the store is not enough on many days.

Viewing 1750 - 1752 of 1,769 Reviews

Glassdoor has 1,850 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.