Build.com Brand Manager reviews

4.5

100% would recommend to a friend

(10 total reviews)

Nicole Creech

Not enough data to show CEO approval

90% positive business outlook

Reviews by job title

10 reviews
5.0
Sep 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Build is an expanding company and already one of the leaders in the online home improvement retail space. They have fantastic benefits, including; flexible paid holidays, 3% 401k matching, a stock purchase program, and will be switching soon to blue cross healthcare (In my opinion the best HC provider for northern CA) Leadership understands the importance of a work-life balance. They are accomodating of doctor and dentist appointments, family obligations and personal days. The company values the mental and physical health of its employees. The company has been maturing and career pathways are being developed as the number of employees expands. Previously this wasn't as defined and in some cases, in order to advance your career, you'd have to drive your own initiatives and prove their worth. Leadership in my department (Merchandising and Marketing) is very strong. It is evident that they communicate well with one another and their employees. I feel confident that my manager has my best interests in mind and their primary focus is taking care of their team. We have, within the past year, had a new company President take over. His strategy is much different from the previous president and he is currently pushing initiatives to drive long-term growth and success.

Cons

Because of the recent switch in Leadership, there are still some miscommunications that occur between managers. The pay is good relative to jobs in Chico, yet low or mid-range compared to jobs in competing markets. Not all departments seem to be on the same page, levels of cooperation and communication vary which can be frustrating.

5.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Culture, average age of employees, the dynamic, possibilities are endless, corporate/mid-size - best of both worlds, experimenting with A/B testing and your own ideas. The hunger for success is everywhere there.

Cons

Training, (some) management, and the social politics of moving up quickly.

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Build.com Response
9y
Thank you for the kind words. We appreciate all that you do!
2.0
Jun 29, 2016

Nepotism

Recommend
CEO approval
Business Outlook

Pros

* Laid back * Free stuff * Ability to curse whenever, wherever * Upper management has no problem talking with any employee * Lots of activities to break up the day * Free stuff

Cons

* Nepotism - I've seen people come in, do absolute terrible work, and be promoted within a year. As long as you can talk fast and BS the HR gatekeeper, you're in. * HR interviewing - same person for every interview and also decides who gets the job and who doesn't. HR should for sure have an HR person for every interview, but not the same one. Also, feedback comes from HR for a rejected interview rather than the people who were interviewing them sometimes. * Nepotism - Did I mention this already? A high level category manager also happened to be married to an executive. Weird. * Nepotism - Am I being redundant? * Happiness - This may seem like a strange one, but I find it discomforting when every single person you interact with on chat is super helpful and polite and has nothing bad to say about anything says nothing to you when you pass them in the hallways. It's bizarre. Hallway conversation isn't recorded, but chats are. Hmm... * Nepotism - I understand the company started small with friends, but just look at some of the hires who are doing nothing with their work. * Departure - Something must be wrong / broken when all the old guard have left leaving, basically, the CEO and a couple of his friends as the top dogs. * Culture - Gimme a break, there's close to (or over) 500 people working there. Culture is only found within departments and definitely doesn't translate that well across them.

avatar
Build.com Response
10y
There is a speech I give at Build.com where I address Joey Roth's picture depiction of being a martyr vs charlatan. Martyrs rarely get ahead. If you hang out, do your job, don't interact, and expect to be discovered and promoted, its much more difficult than someone who communicates actively and engages with others. Charlatan's are those "people who BS their way by" but don't do anything. In life, and at Build.com, in the short term can score promotions. In the long term, the truth comes out. Meaning that those people eventually get routed out for their bull. As far as nepotism goes, I'm going to say something you may find shocking. There is nearly no nepotism at build.com. Every time I've hired someone I knew or a friend, it has turned out to be a disaster. In fact, for friends, I blindly refer them to HR. Many don't get hired. What you may be perceiving as Nepotism is the tight bonds you see in our leadership teams. I, for example, am very close with all my exec team. Its not a function of promoting "friends" its a matter of becoming friends with those who you spend 60-80 hours a week with. Imagine having to spend that much time with someone insufferable? in fact, some of my team would argue that others on the team ARE insufferable. However, they tolerate it for the high performance. It sounds like you were or believe yourself to be a high performer and were looked over due to a lack of "esprit de corps" with the teams and management. My advice to you in your next job is to find a company or position where you really identify with the groups, culture, and leadership teams. If you don't find yourself personally compatible, leave before you end up bitter. Thank you for your comments and I hope you find meaningful employment elsewhere.
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