A major con is the metrics. If you want to stay on top of your metrics, don’t take PTO. It’s not fair but that’s the only way to meet your goals. The bonus is also hard to reach just like your manager or a senior leader. Bullhorn is a complex software so training won’t be enough. The pay is also a problem. For the amount of work you do and the fact that you have to be on call sometimes, the pay should be higher. The morale of the teams is low because of the low pay. A group of analysts were recently let go because they eavesdropped on conversation being had about pay. The pay and the unfairness in the workload is a serious issue yet your lead will still give you unfair warnings. The weekly meetings with your lead is also not what it seems. It’s not coaching but finding things that have nothing to do with ticket closes to report you for. You also will be constantly compared to other coworkers as well. Tier 1 is the worst position you can have. They added additional tiers to the tier 1 role so you can go from a tier 1 analyst to a tier 1 analyst 2 role. It’s literally the same role which is why I said this was all smoke and mirrors. I haven’t heard experienced such a thing until Bullhorn. Despite all the town hall meetings, leadership doesn’t care about tier 1.
