Businessolver Client Operations reviews

1.4

2% would recommend to a friend

(9 total reviews)

Jon Shanahan

24% approve of CEO

2% positive business outlook

Reviews by job title

9 reviews
4.0
Jun 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Great culture CEO is very invested and does regular presentations for the company's employees on where the business is going and how we're doing My coworkers and supervisors are fantastic - the best I've ever worked with We have a lot of fun at work - very engaging and collaborative Detail-oriented work, took a while to master; now that I'm good at it I feel accomplished and successful. I have satisfaction in my performance. Company is very supportive of my disability. HR has been supportive and helpful with FMLA and reasonable accommodation needs. Technology is good, no antiquated systems. Company embraces new ideas and new technology. SWAG system is great; being able to recognize peers and earn points to use in buying items. Understandably on hold for COVID. Tuition reimbursement (also understandably on hold for COVID)

Cons

I wish they gave raises. I've been here 3 years and have never gotten a raise. My salary is midrange for others listed on this site. When I asked a year ago about a raise, my supervisor said only people whose "Employee Pulse" (a self-reporting performance matrix) was "blue" get raises, i.e. the Rock Stars. IMO those who have been with the company and are dedicated, perform well, no attendance or performance issues, should get regular raises. If no raise, consider a title bump. "Senior" or "JobTitle II or III" -- something to make people feel value and that they have something to aim for. I feel like I'll never be a Rock Star, but I am a good worker who's always here and does a good job; I should get raises sometimes. I enjoy what I do and have no need or desire to go to a different job just to get a raise in pay. Dumb job titles. I feel like a dork putting my job title on my LinkedIn.

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Businessolver Response
6y
Thank you for your feedback. I would appreciate the opportunity to discuss your concerns more in depth. Please reach out to me at mklipfel@businessolver.com.
1.0
Feb 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Food, coworkers and helping members with sensitive situations. Good sups and nice building amenities. Company is expanding and that is good.

Cons

Crazy policies. Micromanaged and mandatory overtime. Doesn’t matter if you have kids or not. They tell you to work OT all of the time. If you don’t... you are reprimanded. The morale is terrible here. They talk about making it better every year around this time. I will be leaving soon and never turning back!

1.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

There is no reason to work here unless your a complete sycophant. Promotions are handed out based on how low that you are willing to grovel and never on performance or competence. Morale is in the toilet.

Cons

Management, work environment and lack of opportunity for advancement. harassment in all forms, including sexual is palpable. The location manager has created excessive turnover, and the result is pure chaos.

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Businessolver Response
9y
Harassment of any form is not tolerated at BSC. Period. Please contact me at mklipfel@businessolver.com as we take any and all allegations of harassment seriously and will follow our standard company process to thoroughly investigate your claims.
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