Byline Bank reviews

3.7

72% would recommend to a friend

(251 total reviews)
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Alberto Paracchini

83% approve of CEO

70% positive business outlook

Byline Bank has an employee rating of 3.7 out of 5 stars, based on 251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Byline Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

251 reviews
1.0
Jul 30, 2025

Culture of Disengagement and Poor Leadership Driving Talent Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Run as far away as you can.

Cons

Byline is facing serious issues with leadership engagement and communication. In my experience, direction was often unclear, feedback loops were broken, and leadership operated at a distance, with little visibility into the daily efforts of their teams. Meetings with leadership were frequently rescheduled, shortened, or canceled. Communication often came in the form of rushed messages that were inconsistent, unclear, and sometimes contradicted previous guidance. When clarification was requested, it was often treated as pushback rather than collaboration. Strategic work and thoughtful contributions were regularly submitted but went unacknowledged. Efforts to promote innovation or process improvement were ignored. In some cases, ideas shared by team members were implemented without recognition or involvement from those who originated them. This made it difficult to build credibility or grow professionally, especially for newer employees. Self-reviews and documentation of cross-functional efforts were often disregarded, with employees discouraged from highlighting their broader impact. The organization showed little interest in giving visibility to high-quality work or new ideas, instead favoring the status quo. The culture penalized those who challenged outdated processes, even constructively. There were no regular skip-level conversations or direct engagement from senior leadership to understand how teams were functioning beneath their immediate reports. Without these touchpoints, decisions were often based on limited perspectives. As a result, many capable and committed employees either left, became disengaged, or were quietly pushed out. These were high-performing individuals who cared deeply about their work, but were not given the opportunity to thrive. The pattern of strong talent being sidelined, ignored, or forced out is deeply concerning and, in my opinion, a sign of broader systemic issues. In my professional experience, this was one of the least progressive and most siloed leadership environments I’ve encountered. While the company has talented individuals, the lack of accountability and openness at the leadership level continues to drive strong contributors out of the organization.

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Byline Bank Response
9mo
Thank you for your feedback. We are sorry to hear that you have not had a positive experience at Byline. We pride ourselves in offering various leadership development opportunities including performance management and having strong employee engagement scores. We are looking into your concerns and will address appropriately.
2.0
Jul 17, 2025

You can do better!!

Recommend
CEO approval
Business Outlook

Pros

No evening, No Sunday's, 19 pto days, sick time, you get to learn and go to new events in Evanston. Some people are cool to work with. It’s easy to move up in the company. They celebrate your birthday

Cons

1) The disability insurance is utterly disappointing. They take forever to release your money. I almost lost my house and car. It was horrible! I had just had a car crash. 2) The other people likes to sniff each other’s butt. If you aren’t sucking up then you won’t be liked. 3) people are heavy on WEIRD! I have health issues that cause me to be in the bathroom that’s longer than normal. I was being WATCHED and TIMED! So watch out for that. 4) The system is out dated. You will get frustrated. 5) You have to pay for parking or walk from one branch to the other. It just depends on what branch you are at. 6) The pay is low. You can get more else where. 7) The 401k takes forever to get if you need it. It’s been two weeks since I requested my money. (Still waiting) You’re better off doing Fidelity. 8) I’ve witnessed management lie to clients about certain things. 9) management will talk about you behind your back and give you attitude. 10) no two teller’s at the same branch can go on Pto. At the other location, only one person can request pto. The system for this is crazy. 11) JUST DON’T LOOK HERE FOR GOD SAKE!

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Byline Bank Response
9mo
Thank you for your feedback. We are sorry to hear that you have experienced delays in processing for your disability benefits and 401(k). We highly value our employees and want to ensure that we are offering a competitive total rewards package. We are looking into your concerns about benefits and branch operations and will address appropriately.
Viewing 10 - 12 of 251 Reviews

Glassdoor has 264 Byline Bank reviews submitted anonymously by Byline Bank employees. Read employee reviews and ratings on Glassdoor to decide if Byline Bank is right for you.