Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at CAI?

42% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Met some good people (mostly contractors or engineers)" ((in 37 reviews)); "good benefits available for contractors" ((in 36 reviews)); "You’re able to work from home." ((in 17 reviews)); "But good managers are few and far between." ((in 17 reviews)); "Supportive and friendly work environment." ((in 14 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low and that you have to work 5 hour 5 shifts." ((in 48 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 32 reviews)); "Low salary.No 401 contribution from employer" ((in 19 reviews)); "No Training." ((in 13 reviews)); "No PTO offered for hourly employees and there’s no plan in place for career advancement." ((in 12 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

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CAI

CAI reviews

3.0

42% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (550 reviews)

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CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

550 reviews

4.0

Aug 29, 2023

It gets repetitive, but it's work

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

You learn a lot about remote work and troubleshooting with internal employees

Cons

It can get pretty repetitive very quickly. Be prepared to receive calls from people that are not the most tech savvy

2.0

Aug 26, 2023

Hourly Pay

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

People you work with are genuinely nice people

Cons

The pay raise comes ever 1.3 years.

3.0

Aug 18, 2023

Largely Good, some issues

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Tons of support available, plentiful resources

Cons

HR is very helpful until they decide not to be. I've had multiple conversations that seem extremely good and then suddenly takes a turn for the terse and unhelpful, usually regarding previously agreed upon pay issues.

Viewing 172 - 174 of 550 Reviews

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Jobs at CAI

Accountability Contractor

Desktop Support Specialist

Project Delivery Lead

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CAI

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It gets repetitive, but it's work

Hourly Pay

Largely Good, some issues

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