CCC Intelligent Solutions reviews

The environment is overrun with power trips and micromanaging, sprinkled with unethical and unprofessional behavior by upper management. There is no confidentiality in regards to conversations with your manager or HR. Instead, any concerns are seen as the mark of a trouble maker and a target for termination. Strong values, tolerance, and empathy work against you in this environment and make for a moral struggle within. Promotions and the highest awards are predetermined and many employees that are highly capable don't have a chance because management has identified someone as their current star and will look no further, spending all of their effort steering that individual to this preconceived determination. While upper management screams the need for external customer service excellence, they give little value to internal assets and fertilize an environment of distrust and low morale.

awful management. watch out...when they want you gone, they'll team up and get you gone, one way or the other! HORRIBLE environment. people aren't valued. cut-throat environment, not what you'd expect in a smaller upper-midwest city like sioux falls. too many micromanaging managers, for a CSR position! management power trips. pay not worth the hassle.