CDW reviews

3.5

62% would recommend to a friend

(4,630 total reviews)
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Christine Leahy

61% approve of CEO

46% positive business outlook

CDW has an employee rating of 3.5 out of 5 stars, based on 4,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDW employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Aug 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Stability due to size of the company. Training provided on technologies. Decent benefits. Casual work environment. Ability to make some extra $$$ and win prizes from contests that are run by vendor partners. Promotion from within.

Cons

Not making any money in your first year while you build up a book of business. Being just a number due to the rapid growth and size of the company. Your commission cheque is never what you thought it would be - always seems to be a discrepancy and getting a clear answer as to why is next to impossible. Commission plan is ambiguous and almost seems like management doesn't want you to figure it out. Limited career options to move outside of account management. Commission structure could be better as well. Too many distractions that take your focus from selling and making money - majority of time is spent "running around" and "chasing" things to ensure they are done properly (orders shipping, pricing requests, requesting support/pre-sales info etc). They say that they promote work life balance, but the reality is that if you haven't hit goal yet, they would have you work through your lunch and 10 hour days. Don't even think of leaving at 5 o'clock if you have other commitments. Majority of sales managers are promoted from within which is great to see. However Most are former account reps which is good since they know the inner workings of the company. However few actually have experience leading a team, and receive a few months training in the "Sales Leadership Academy". The mentality that more calls equals more money is prevalent, and there is a lack of focus on efficiently building a book of business. Too much training on "speeds and feeds" and not enough development focused on sales skills. The philosophy is just keep making more calls and eventually it will pay off. The company itself is not that bad, as they are a leader in their industry and growing, however the pay could be better. Goals are for the most part unrealistic.There are definitely other options out there that would yield a higher base and more lucrative commission with less headaches. The industry id very competitive, and margins continually shrinking with the majority of products being commodities. If I'm not making 6-figures after 5 years of working my butt off it's time to move on - which is what I did. If you don't mind being micro-managed, having to constantly chase and babysit everything to ensure it gets followed up, and being in a every man for himself sales environment this could be right for you, otherwise you aren't missing out.

3.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Good people for the most part Util and realization are workable numbers Technical depth is very deep

Cons

401k Teams are disorganized Title based hierarchy creates fallacious divisions of labor Advocates for money (customers) over sustainability of staff Business skills depth is shallow

5.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, On-Site Daycare, Fitness Center, Donation Matching

Cons

Slow computer systems, inconsistency with employee allowances between departments, little to no 401k benefits, not as concerned with taking care of employees since company went private, stingy work-from-home program, little to no job sharing opportunities

Viewing 4534 - 4536 of 4,630 Reviews

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